"Ordered a pair of boots and forgot to put shipping code in. Sent e- mail and it was corrected in a very timly manner. Thanks again. I wish you would start offering tall sizes."
"I have ordered several shirts and a couple of beaded bracelets for my husband, and all have been winners. I am a well-seasoned shopper with many years of experience (New York City) and have found the shirts to be of exceptional fabric and detail. The sizing is consistent (Large always fits him perfectly) and I almost always order a CD or two for our listening pleasure. I would not have been aware of the artists unless featured in the catalog, so appreciate that 32 Bar Blues supports the arts and artists in general. I have also ordered two pairs of shoes/sneakers for him, both of which were winners. He enjoys wearing and I enjoy seeing him in all of his shirts and accessories from your company. In addition, the poetic and on-target descriptions are entertaining and on-target.
Best wishes for a safe and enjoyable Summer!
Linda M. Gonzalez
Sunnyside, New York"
"I love the blended material shirts. Everything is so well made. Fast shipping too."
"I reached out to 32 Bar Blues customer service due to an issue with a henley shirt I had recently purchased. They immediately offered to give me the value of the shirt towards the purchase of a new shirt since the one I bought was no longer in the line-up. This type pf customer service gives me confidence to continue buying clothing at 32 Bar Blues, knowing that my purchases are backed-up by an amazing team."
"“Addictive” is an apt characterization of my experience with 32 Bar Blues. I liked what I saw in their catalogs, but the negative reviews turned me off. Then one day I took a chance and ordered a shirt or two—and it was well worth the “chance.” Since then I have been a repeat, happy customer. The shipping is quick, the communication cordial and the products are true to size and amazing quality. As for the negative reviews, nothing in my experience comes close to what I read in those. I returned one item—I mistakenly ordered a large instead of medium—and was issued a credit right away—no problem. I am a very critical consumer, but I know that problems will occur—that’s life. It’s what the company does to address the problem that matters—and 32 Bar Blues has not failed me. My only “complaint” is they do not offer free shipping, no matter how much you spend. That is a peeve, but their clothing selection has forced me to ignore it! Give them a try!"
"Love wearing shirts that are not bland and have cool details. I have been purchasing shirts from 32blues for the last 4 years. I had one shirt with a minor flaw in that span of time. The issue was handled immediately which speaks volumes. "
"great services highly recommended will buy again "
"I bought a shirt a few months ago that I really love but it began coming apart at the seems. Disappointing but I sent a picture and description and the next day they had a replacement shirt in the mail. Now that is the kind of customer service that is wanting in most places. Bravo to 32 Bar Blues."
"I really appreciate your stellar customer service and high-quality products! I'll be a returning customer! "
"32 Bar Blues has very unique clothing and amazing customer service representatives. Would recommend to any man trying to look stylish! "
"I purchased 2 t-shirts with Chess Record logo on them. After just one washing the collar separated from the body of the shirt. I returned the shirt for just for an exchange because they assured me this was an aberration. I used their return label and UPS verified that they received it. That was October 31st. It is now February and I have yet to receive a replacement. In the meantime, the other t-shirt has also separated at the collar. They can keep the money. The most upsetting thing though is that when I was assured that the shirt was just a one-off defective one, I purchased another on Nov. 14th for a dear friend in France who had visited the Chess Record Museum with me when he was here in Chicago a 3 years ago. I sent it to him for Christmas. C’est dommage!"
"Returned a shirt for a different size which UPS verified that it was delivered 6 JAN 2023. 32 Bar Blues did nothing for 3 weeks and it is virtually impossible to reach Customer Service -- they did not respond to my emails and their phones are so dysfunctional that several times, I reached the busy signal or the line would drop. Granted they carry unique and interesting high-priced clothes, but if anything ever goes wrong, your issue will not be resolved. The shorter path is to contact your credit card issuer and prove to them that the return was delivered."
"Buyer beware! Was never able to reach customer service in regards to a return. May never get my money back on a returned shirt costing$117. Will never use this company again"
"Ordered sneakers October 17th, 2022. Today is Jan 10th 2023 and still no sneakers or updates from company. Customer Service is none existent. "
"I ordered a gift to ship to a friend on Dec 12 for Christmas. It didn't ship for 8 days. It won't make it to him until after Christmas. They should say something on the website about what the cut off is for holiday arrivals. I own several of their items myself and like some of the styles. However, like others have said, they gouge you on shipping and returns."