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Verified
5/5

2004-03-15

"No problems, order shipped right away and recieved as scheduled. Would buy again form them anytime. "

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Likelihood of customers making future purchases
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Variety of brands and products offered
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Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
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Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
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Overall customer service
Customer service being trustworthy
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Customer service being easy to reach
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Overall web site
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Verified
4/5

2004-03-15

"This was my first Ebay transaction and I found it to be easy and quick. It was a good experience."

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Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
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Verified
5/5

2004-03-10

"I ordered a Volcano 12 from them, and was very pleased with the speed of delivery and the packing that it came in. Also their prices were alot better than any other place I considered buying from."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Resolving problems
N/A
Being easy to reach
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Being trustworthy
N/A
Being knowledgeable
N/A
Making decisions on their own
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Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-03-09

"Package arrived within three days, all as ordered. Very pleased with service."

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Verified
5/5

2004-03-04

"11.cb and ewiz.com both had the best price on the zalman CNPS7000-CU heatsink/fan. after reading a few of the reviews here for both resellers, i chose 11.cb. within minutes, i received an email confirmation. less than an hour later, i received a shipment notification, followed by a fedex tracking ID an hour after that. my CPU fan arrived yesterday--one day ahead of schedule--for a total of just five days. packing was excellent and the item was just as described. i thought the entire experience was excellent."

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Verified
4/5

2004-02-27

"I ordered memory, a mouse, and a fan. Shipped quickly, excellent products, safely packaged. The price was excellent. This is now my first choice for computer shopping."

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Pricing of products and services
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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
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Making decisions on their own
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Being knowledgeable
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Being easy to reach
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Resolving problems
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Verified
4/5

2004-02-19

"The product I ordered was well priced, packaged, and shipped quickly. I would purchase from them again."

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Verified
5/5

2004-02-13

"No Problem. Exselent Seller. Fast Delivery. Will order again."

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Verified
5/5

2004-02-13

"Great quick delivery of promised product. I was a little surprised that the Arctic Silver thermal grease came taped to the video card heatsink, but it was no worries as I had applied the grease many times before."

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Verified
5/5

2004-02-12

"Had small problem when ordering, called them and found a helpful courteous person. Placed order on friday received by Wednesday of following week. Not bad for free fedex shipping/handling, and they made it easy to view status of your order. You can buy from this company without any worries. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2004-02-12

"I ordered a Thermaltake Silent Boost from them. Best shipped price I could find. Unfortunately, when I got around to ordering, they no longer had the Ceramique thermal paste I was going to order with it.

I looked around the site, and they really don't have much of a selection on anything, but the prices are good and most importantly free shipping.

Ordering was easy and got a friendly confirmation and tracking emails. Arrived promptly and safe. (ordered wednesday, got it monday)
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Overall customer service
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Customer service making decisions on their own
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Customer service being easy to reach
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Customer service resolving problems
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Customer service being knowledgeable
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Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
1/5

2004-02-11

"I just ordered 2 256 megs sticks of rambus memory. So far I'm pleased with the email response to various questions. They either responded within a few hours if it was during business hours, or the following morning. updates to follow.
On a side note It may help if they have someone answering the phones who can speak english a bit better, or with a less heavy accent. I wound up emailing to get the questions I had answered.
2/12 order shipped after 24hr burn in test. so far so good. Time to see how fast fedex is...
update 2/17 memory rec'd, well packaged. Installed in system system does not boot. Replaced with pc800 and system, boots. Either ram is defective (even though I spent $5 more for 24hr burn in??)or incompatible with my abit TH7 Raid...which lists pc600 as compatible with the board. now it will be another few weeks while I ship it back, and wait for them to ship me replacements sticks. Pity they do not cross ship. Next time I'll do newegg, at least they cross ship and they use fedex express(2-3 days), not ground with takes 5-6.
2-23 update..replacement will be shipping..but apparently iwon't be refunded the burnin fee, and I also have to pay shipping back to me. Well lesson learned. Should have stayed with newegg. You've lost me as a customer, and any recommendations I would have given.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
N/A
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being easy to reach
Resolving problems
Making decisions on their own
Being knowledgeable
Being trustworthy
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-02-10

"Delivered on time; product in good working order.
I would purchase from them again.
"

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is consumer focused
N/A
Is easy to do business with
Is committed to quality products and services
N/A
Is trustworthy
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being easy to reach
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Overall customer service
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Verified
1/5

2004-02-06

"Liars. Cheaters. Scammers. Lied about shipping and handling said it was $10, turned out to be $55. Keeps saying they aren't responsible for additional charges when they use UPS and UPS clearly gives them all their policy and pricing information. So either the billion dollar company UPS is lying or its these people, I know for a fact its these people.

UPS labelled them as irresponsible, and one of many companies that don't disclose information to their customers which benefits the company's pockets. They could careless about being honest and disclosing proper shipping information, because they make their money and don't care about customers. Never buy from these people, they don't deserve anyone's hard earned money. Crooks in every sense.

If you want to be cheated, lied to and scammed this is the best place to go.


Would never do business with these people ever again. WARNING STAY AWAY. STAY AWAY.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Resolving problems
Making decisions on their own
Being trustworthy
Being easy to reach
Being knowledgeable
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
1/5

2004-02-05

"I ordered a Bytecc ME-350U2 from them on Sunday evening. and they charged my credit card for what it was selling for. Two days later they email me saying it is backordered. If it was backordered, then why not label it as such on the website. Customer service was terrible. I couldn't understand a word he was saying through his thick accent. Ordering things online should be problem free. This is not the case if you order from 11cb.com"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
N/A