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Verified
5/5

2007-02-05

"XVX is by far one of the best reseller companies out there. Having dealt with companies like Dell and Alienware and Gateway, rest assured that XVX and it's customer service are better than any of the aforementioned companies customer service. I've not had any hardware problems with my computer at all and only minor software problems, and to my surprise was the fault of microsoft. Go figure? The only gripe I have about XVX is that their e-mail system is pretty slow and shipping could be a bit quicker. Other than that, a fine reseller company and would in turn do more business with. A 4 out of 5 stars for XVX."

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Verified
5/5

2007-02-02

"The computer is very good with all that was said it would be, very well designed and sturdy. The website I purchased it from was easy to use and they answered all my questions with live chat prior to my purchase. "

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Verified
5/5

2007-01-26

"xVx is a great builder to buy a laptop from, they are very friendly, great service.

The system i got was a S400, very nice machine, the fastest laptop i have ever had so far, playing all my games at there MAX!

Great system from a great company!

xVx is the way to go.
"

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Verified
5/5

2006-05-31

"I got a laptop from xVx, the fastest I could buy. I coudnt wait to get my laptop by mail. The day it came, I was blown away with the power of this laptop with the AMD FX60 CPU. I am soon going to buy another from xVx. From the beginning to the end, best customer service I have ever seen with a computer company. Once you make your order you will start getting updates on your orders status, you will also get an estimated shipping date. If you are looking for high end laptops with great prices and best customer service in the industry xVx is the way to go. "

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Verified
5/5

2006-04-05

"this is the sweetest laptop ever. fully custom loaded. 2 gig ram, 160g hard drive space raid 0, 7800gtx graphics, intel pentium 4 3.8 ghz processer, with lots of extras. cheapest prices at xvx PERIOD. the exact same model laptop would have cost over $6000.00 from alienware. i got mine for $3000.00. the technical support these guys give rocks!!! they are extremly noligable. at one point my phone went dead during a tech they support conversation, they accually called me back within seconds so i wouldent have to call them back and wait on hold. best customer severice ive ever had. XVX gets an A++++++++ in ever catagory. this is the ultamite gaming laptop with the best price. "

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Delivering products damage free
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Verified
4/5

2006-04-04

"This is the first time I've ever bought a computer online, and after this, I would definately do so again. XvX is a very fine company, after comparing a few top-of-the-line computer companies (Alienware, Falcon, VooDoo) I have decided to go with XvX for their great prices and free warranties.

This computer came promptly and I was what I expected it to be.

But when I accidentally formated the harddisk after install Norton GoBack and screwed up the laptop, I called the technical support and they talked me over the phone and fixed it in less than an hour.

So if you want great service, great price and great laptops (I didn't like the laptop label though, it says "Mobile Computer Technology, kinda lame, but I covered it, lol) SHOP AT XVX

"

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Verified
5/5

2006-03-24

"I purchesed a A650 laptop The service I recived from this company has been excelent from the star and have been very helpfull. any question or comment I had from the verry start they were allways willing to help me out and answer."

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Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
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Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Being knowledgeable
Resolving problems
Being easy to reach
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Verified
5/5

2006-03-11

"Wanted to take the opportunity to commend Joel in your technical support department. He was absolutely fantastic in helping me get my new laptop back into operation after an apparent drop by Fedex corrupted my Windows. He demonstrated extreme courtesy, patience and knowledge in his most kind help. I am very pleased with my complete dealing with xVx. Quality product and a very fair price, excellent updates as to status and top notch customer support. Thank you!!"

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Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Being trustworthy
Being knowledgeable
Resolving problems
Being easy to reach
Making decisions on their own
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
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Verified
5/5

2006-03-09

"I have had a lot of experience over the years with different companies in the computer industry. As a computer professional and an at home gamer I have played with numerous high end systems in both desktop and laptop form. The laptop I purchased from XVX out performed all of my expectations. Without a doubt this company can produce the highest quality product for the most reasonable price of any high end company I've seen. Their customer service is excellent and they've always been quick to answer any of my questions. If you are looking for a high end notebook I would recommend this company before all others."

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Is consumer focused
Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Resolving problems
Being trustworthy
Being easy to reach
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service resolving problems
Customer service being easy to reach
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Verified
5/5

2006-03-06

"I would have to say my overall experience with XVX exceeded my expectations. The customer service was top notch and oh ya.....the P550 fully loaded that I ordered is awesome. I maxed out every option, including the ram and video card and it had no problems with BF2 or Fear. I replayed HL2 just to see the awesome graphics. I have not had to work with tech support, but then that's a good thing. I would highly recommend XVX to anyone looking for a high-end gaming laptop."

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Ability to determine if a product was in-stock real time
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Verified
5/5

2006-02-14

"Well So far so good I called and purchased a Monstruo P550. The rep that assisted me in configuring the system was awesome. I had about 100 questions and he answered them ALL. I was thinking of going with Alienware but stumbled on this sight and took about a week before I decided to buy from them. So far there ROCK. I will update as soon as I get the system. Shipping date is feb 22nd. Specs I got are Pentium 4 3.0, 1 gig of memeory, 80 gig serial ata 7200 r.p.m drive, Nvidia 7800 GTX, and all the basic built in stuff, webcam,10 in 1 card reader, 5 speaker digital sound, ect ect. 2300.00 bucks I dont feel is to shabby. "

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Verified
5/5

2005-10-20

"Great customer service! They worked with me on every detail and made sure the whole system was just what I wanted. Lots of extras included and a nice military discount. Overall a good place to get a custom system."

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Is easy to do business with
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Is committed to quality products and services
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Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
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Verified
5/5

2005-08-01

"I ordered the monstruo m p500 and I couldent be more pleased. Joel, the customer service rep presented me with great customer service.Joel was Very friendly and willing to make the best deal possible for me. I sell laptops from Sony to Acer And this thing blows all of them out of the water, price wise and preformance.
Over all xVx has great customer service and unbeatable prices.
"

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Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Being knowledgeable
Being easy to reach
Making decisions on their own
Resolving problems
Being trustworthy
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
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Speed of web site
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Web site being easy to use

Verified
5/5

2005-07-10

"Well, from the start, my rep was very helpful, help me in customizing my laptop. I got emails with the updates from the building process, ship out in 19 days because i order it with a color, which they told me it will take longer to ship. I got my system and wow! i order my blue, what an amazing paint job. I dont think it could be any better, now my car color matches with my laptop, lol.... the performance is great, super fast. I got an virus while surfing the internet and then my computer started to run slow, i called xVx tech support and they fix it!! Now its working great again and xVx is sending a virus protection program so it wont happen again. If i rate them from 1 to 10 i give them an 11...."

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Verified
5/5

2005-06-16

"Well I just got my system, extremly nice!!!I got say that customer service is the best! You can call them or chat with them online. From now, xvx is my new brand for all my computer needs. I couldn't been happier with my system. Thanks for the promotional airline tickets too!!Thank you xvx!"

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Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
Being easy to reach
Being trustworthy
Making decisions on their own
Resolving problems
Being knowledgeable
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability