"Website is easy to navigate. The site provided a good selection of insurance choices with a snapshot summary of coverage. There also was an option to review the full contract, if desired. Now I just hope we don't need to use the insurance; but if we do, that the claims process is easy and quick. Fingers crossed."
"Anywhere fully met our expectations by organizing a trip that met our personal wishes. The trip went as planned with no surprises. This allowed us to enjoy Costa Rica without having to worry about details."
"Thank you DOVLY CREDIT SOLUTION for all your help. I got a new credit card limit the sum of $15k with positive tradeline on my credit report within few days. He also help me raise my credit score over 200 point and He make sure he delete all negative items on my credit profile. He made my life better and easy without no regrets after working with him. I’ve been able to get the mortgage loan and that has being my dream. Hit him up: DOVLYCREDITSOLUTION@ @GMAIL.COM"
"I remember in 2021, my credit score was horrible, I had so many collection accounts and would not approve for anything. I had rental debt, charge offs, student loans, tax liens e.t.c. from your credit report.
I was then introduced to DOVLY CREDIT SOLUTION by Mr. Michael who happened to be my old time friend and my credit score went from 551 to 811 within 7 day’s and I was able to get a home loan and eligible for several credit cards. I will always recommend DOVLY CREDIT SOLUTION to anyone who desires to have a better credit life. Contact him by email: DOVLYCREDITSOLUTION@ GMAIL.COM Cheers!"
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"I will forever keep thanking this amazing company called DOVLY CREDIT SOLUTION which helped me after a deadly car accident 6 months ago, I went to apply for a loan in order to enable me pay up my fee’s, but I was not approved because my credit score is as low as 585. Thanks to grandma who referred me to DOVLY CREDIT SOLUTION, to my greatest surprise, in 6days my credit score has been raised to an excellence score of 806, they have also removed 5 negative items on my credit report, eviction and credit card loan. To be sincere they are my saving angel. I will love to recommend them to anyone I need for their services. Contact them via: DOVLYCREDITSOLUTION@ GMAIL.COM
"
"I’m writing this review in appreciation to this great credit specialist DOVLY CREDIT SOLUTION I can’t stop thanking them for the good job they did on my credit. I had been suffering from financial **** until I met them. They promised to turn my situation around and they kept their promise. Every negative item on my credit report ( Hard inquiries, late payments, credit card debts and charge-off etc) has been cleared and my score raised within 8 days. Contact info Email: DOVLYCREDITSOLUTION at GMAIL.COM"
"I wanted to purchase a car months ago, but I wasn’t approved for a loan, I needed a score of at least 700 to be approved for the loan, but my score was at 481. I had many hard inquiries, charge-off , unpaid debts and an eviction. I contacted this life saver DOVLY CREDIT SOLUTION they helped me wipe all the negative items and raised my score to 808. It’s been 2 weeks now and nothing is coming back. Text them at DOVLYCREDITSOLUTION at GMAIL.COM"
"After my marriage 3 months ago, I applied for a home loan, so that I and my wife could move to a better apartment, but I got a negative reply, which I was told was as a result of my credit score. When I pulled my score it was below average. I had $15,000 student loan, some credit card debt, charge-off and an eviction. DOVLY CREDIT SOLUTION helped me erase all the above negative reports and boosted my score to excellent in less than 7 days. I’m recommending them to any person in need of credit assistance. Contact them via EMAIL: DOVLYCREDITSOLUTION at GMAIL.COM"
"DOVLY CREDIT SOLUTION and his associate's were most helpful in every way. I was to say the least very happy with the help given. Not only professional but as a person, they helped me increase my credit score to an excellent one, also removed all negative items on my credit report including credit card. I would definitely recommend DOVLY CREDIT SOLUTION to any one who needs help with their credit. Thanks again DOVLY CREDIT SOLUTION- God Bless. Hit them by email: DOVLYCREDITSOLUTION@GMAILCOM"
"The best experience I could’ve ever imagined. My credit repair only lasted for 10 days and my score has jumped up to 170 points. DOVLY CREDIT SOLUTION was able to answer any questions I had and was able to dispute things off of my account that I had no awareness of. I would definitely recommend their services! Contact them by email: DOVLYCREDITSOLUTION@GMAIL (.) COM"
"My 6 family members planned an 11 day land-tour and cruise from North Carolina to Alaska in June 2022. With COVID, the possible problems that we may have incurred were almost mind boggling. I had done alot of research prior to buying the plan and read many reviews about Travelex as well as on other insurance providers. I wanted a plan that would provide Primary Medical coverage. Every time I called their offices to ask questions, a trained individual politely answered the phone and answered my questions. We did have a trip delay coming home. Travelex paid all the additional expenses that were incurred. I was able to complete the claim forms online and paid within the quoted 4-6 week timeframe. I am completely satisfied with this policy coverage and was very thankful that we had it. "
"Travelex app is very helpful. All our travel information is at our fingertips. "
"Requirements were clear.
Sent info
They paid my claim
It was a pleasure dealing with them"
"I truly believe they didn’t put enough effort on my case. The airline which I flew stated that I was late for my fly when I there 2 hours ahead of it, the airline made me paid a late arrival fee and put me in a another fly 36 hours later. I learn that this airline has this bad service to their customer, they overbook their fly and make their passengers paid extra blaming them for the it. My dissatisfaction with this insurance is mostly because they didn’t investigate my claim they went directly to establish I was late. I was not, the airline said it. Being 2 hours ahead of a fly is plenty of time to board a plane. Their excuse it that They have so much business therefore passengers have to be at the airport 3 to 4 hours ahead of their fly this is ridiculous. First I bought this insurance mostly because Covid in case of any emergency. I learn that I will never fly with that company anymore and I will not make business with this insurance company either."
A rep from Travelex Insurance Servic, TravelexInsuranceMS, has responded:
“Thank you for taking the time to post a review on Reseller Ratings. Travelex Insurance makes every effort to review all concerns.
Berkshire Hathaway Specialty Insurance Company’s (“BHSIC”) is the underwriter and claim administrator for the Travel Basic policy purchased. Travelex Insurance Services (“Travelex Insurance”) does not make claim determinations. However, we have contacted BHSIC and have been advised that the claim was denied because the reason for filing a Missed Connection claim, is not listed as a covered reason in the policy.
Claim Denial Summary
In relevant part, your Policy wording states:
SECTION II
SUMMARY OF BENEFITS
MISSED CONNECTION
If, while on a Trip, You miss a Trip departure resulting from cancellation or delay of at least 3 consecutive hours of all Your regularly scheduled airline flights due to Inclement Weather or Common Carrier caused delay, the Company will reimburse You up to the Maximum Limit shown in the Schedule for:
(a) additional transportation expenses incurred by the Insured to join the departed Trip; and
(b) pre-paid, non-refundable Trip payments for the Unused portion of the Trip.
The Common Carrier must certify the delay of the regularly scheduled airline flight. Coverage is secondary if reimbursable by any other source
The submitted claim documentation indicated that you were late for the flight and missed your boarding call. Your policy is a listed peril policy, meaning the reason for the missed flight must be listed in the policy. Based on the policy wording listed above, the reason for your loss is not included as a covered peril on the policy; therefore, we are unable to extend benefits under the Missed Connection portion of the policy.
We empathize with your situation, unfortunately airline check-in protocols do change. It is important to remember that insurance is highly regulated, and documentation is required, for any claim. In the event that you would like to provide additional information to request reconsideration, or receive further clarification on the denial, you may contact BHSIC at 855.205.6054 option 2, Monday - Friday: 7:00 am-7:00pm CT, or by email at travelex.claims@bhspecialty.com.
We hope that this response clarifies our position in this matter. Should you have any additional questions you may contact Travelex Insurance at TISReviews@TravelexInsurance.com.
Sincerely,
Marcy
Travelex Insurance Services, Inc.”