"Good Because it works smoothly like rate calculator, pick up, delivery on mail
But it Goes very Worst if Something Goes Wrong No one Help .
There Helping platforms not given satisfactory answer in any problems
like pick up, fake remarks, Non Delivered,cod .
They ask for some time to check or to work on it but they never reply with any conclusion"
"Found this shipping platform good for sellers like me who have less volume of orders "
"i have started using shiprocket from last 2 weeks and found the platform satisfactory
although customer service should improve"
""It is so easy to use the Shiprocket app. I can easily complete my orders. I can choose the courier partner of my choice. So many options to choose from and that too at such cheap rates. Their customer service is also great!""
"Shiprocket is surely an easy to use platform for sellers and it is amazing how I can manage my inventory with it too. It has increased capability for delivering order"
"Shiprocket works with India's leading curiour partners and this is something I really like about this company. I am assosciated with Shiprocket since past two years"
"Even though Shiprocket provides multiple pickup locations, sometimes there is delay in pickup"
"Everything is good about this protal
Except the weight discrepancy"
"Courier sites shows the weight charged as for 0.5kg but they send the weight reconciliation for 1kg charged, an when create Dispute then within few hrs weight dispute accepted, which shows they try that you will not create dispute and they make the money.
Without answering the tickets support closed the tickets and relationship manager - Mukund Hari is useless even in Entrepreneurship plan. So, avoid."
"Very hopeless service dont buy thier service , the customer care doesnt respond on tickets and your couriers dont get picked noone checks or follows just initial followup is very sweet to get the subscription amount after that noone bothers to check about the issues.. Stay away from this service "
"It is so easy to use the Shiprocket app. I can easily complete my orders. I can choose the courier partner of my choice. So many options to choose from and that too at such cheap rates. Their customer service is also great!"
"ShipRocket is a good courier service. I wanted to upgrade my plan but did not know much about it. Thankfully, the support helped me choose the best plan as per the needs of my business. Their rates are also quite affordable.
"
"fraud company. worst services. customer care number all time busy no call back. don't use shiprocket "
"I have my website https://wavehertz.com and i create orders on shiprocket panels and their courier agent never came to pickup the orders and our customer keep waiting for the delivery but shiprocket delayed pickup day by day..they are not capable of what they are doing...you also pay before for booking an shipment..will not recommend anyone to choose shiprocket."
"i paid and sent all documents to Mr Kaif on 11th October 2018. Today it is 5th November. I could not send a single international consignment through ShipRocket! I am following up with them since last 10 days. But everytime i get stereotype replies that our team is looking into it and give us 24 to 72 hrs more. I dont think they have tie ups with any international couriers. They don't care to call you back. It's a very bad experience."