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Product & services pricing
4.87/5
Chance of future purchase:
4.75/5
Shipping & packaging:
4.85/5
Customer service:
4.85/5
Return/Replacement policy:
4.91/5

Verified
5/5

2024-01-22

Fast, Accurate, Easy!

"I got an accurate quote, a quick and helpful response when I emailed about a concern (I had forgotten to pack my keyboard in the shipment). I think start-to-finish, it took maybe a full week from the moment I printed the label to the moment I received the money via paypal."

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Rep reply posted 2024-01-22
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you had a great experience working with our partners at SYM! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-01-22

Easy and Expedient

"The whole process was done quickly and easily. The communication was constant and appreciated. I also received more quotes than with the Apple Trade-in program. I will definitely check with SellYourMac.com first in the future. "

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Rep reply posted 2024-01-22
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you had a great experience working with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-01-17

I was impressed.

"I had a great experience with Sell Your Mac. I can recommend them to anybody who wants to sell their Mac.
"

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Rep reply posted 2024-01-17
A rep from SellYourMac, OWC-Celeste, has responded:

“We're delighted to hear about your positive experience with Sell Your Mac! If you have any more feedback or need assistance in the future, feel free to reach out. Thank you for recommending us! https://eshop.macsales.com/Service/”


Verified
5/5

2024-01-16

Good experience

"Way better than Apple trade in. Fast and kept up to date, "

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Rep reply posted 2024-01-17
A rep from SellYourMac, OWC_Michael , has responded:

“Thank you for taking the time to share your feedback with us! We are thrilled to hear you had a great trade-in experience! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-01-15

Great service

"The whole process was so smooth. They sent emails every steps along the way so I knew where my laptop was in the process. Funds were sent immediately. Would definitely use them again"

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Rep reply posted 2024-01-15
A rep from SellYourMac, OWCAmanda, has responded:

“We appreciate you taking the time to give us your feedback. It is great to hear that your process was smooth and easy. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-01-15

MacMini

"The process was super smooth. I went from discovering the link, remembering I had a Mac Mini I could sell, and a few steps later, everything was in motion! I received regular updates on the process. Will definitely keep SYM in mind for future sales!"


Rep reply posted 2024-01-15
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the great feedback on our partner company SYM. We are glad to hear that you had a great experience working with them. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-01-15

Great to work with

"I went through the Macbook identification process and determined the value of my Macbook. It went well and I was happy with the quote. Sending my Macbook to SellYourMac was easy and I received a notice it was received in just a few days. So here is the thing, I was told there was an issue getting into the firmware because of a password. I am somewhat new to Mac's but did some research and provided what I could to resolve the issue. Ultimately everything was fine and the quote was accepted and quickly paid. The best part was SellYourMac was in constant communication with me. I never had to go hunting for a status. They were always proactive about telling me where things stood. It was always only about selling an older Macbook, no big deal, but it was approached like it was a big deal and I appreciated that very much. "

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Rep reply posted 2024-01-15
A rep from SellYourMac, OWC-Celeste, has responded:

“Thank you for sharing your positive experience with SellYourMac. It's great to hear that the identification process and selling your MacBook went smoothly. Effective communication and proactive updates can certainly enhance the overall customer experience, and I'm glad to hear that SellYourMac excelled in this aspect. If you ever have more devices to sell or if there's anything else we can assist you with, feel free to reach out. Thank you for choosing SellYourMac!”


Verified
5/5

2024-01-15

What an amazing service.

"I have been a customer of SellYourMac for many years and every time they impress me. I sold my “cheese grater” Mac Pro this time, which is a beast of a machine, and it went extremely smoothly. They were in constant contact with me and offered me a great price for the machine and the extra memory I had for it. Payment was immediate, as usual, via PayPal. For me, there is only one company I’d do my Apple trade-ins with and it’s SellYourMac."

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Rep reply posted 2024-01-15
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the wonderful feedback on our partner company SYM. We are so happy to hear that you had a great experience. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-01-09

That was fast. Thanks!

"Fast service. No fuss and not a ton of questions. The journey from A to Z was a breeze"

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Rep reply posted 2024-01-09
A rep from SellYourMac, OWC_Michael , has responded:

“Thank you for sharing your feedback with us! We are delighted to know that you had a seamless Trade in experience! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-01-08

Excellent experience

"SYM provided a higher quote than the other resellers and payment was fast. Would definitely use them again. "

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Rep reply posted 2024-01-09
A rep from SellYourMac, OWC_Michael , has responded:

“Thank you for sharing your feedback with us! We are thrilled that our team was able to provide a higher quote than other sites and that you received your payment swiftly! We look forward to working with you again! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-01-07

Excellent Service!

"The experience was just as advertized! Email updates were timely and spot on to what they were doing. I highly recommend this service.
Aaron
"

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Rep reply posted 2024-01-08
A rep from SellYourMac, OWC-Celeste, has responded:

“Thank you for your positive feedback, Aaron! We're thrilled to hear that your experience with our service was as advertised, and that the email updates were timely and accurate. If you have any more needs or if there's anything else we can assist you with, feel free to let us know. We appreciate your recommendation and your trust in our services! ”


Verified
5/5

2024-01-07

Great Solution for Selling Mac

"I no longer needed my Mac desktop and was unsure what to do with it. I came across your company and decided to try it. The process was easy. I sent it computer back and very quickly got the payment I was promised. I highly recommend your services.
"

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Rep reply posted 2024-01-08
A rep from SellYourMac, OWC-Celeste, has responded:

“We're delighted to hear that our service provided a great solution for selling your Mac desktop! It's wonderful to know that the process was easy and that you received the payment promptly. If you ever have more items to sell or if there's anything else we can assist you with, feel free to reach out. Thank you for recommending our services, and we appreciate your positive feedback!”


Verified
5/5

2024-01-07

Selling to SYM is easy peasy

"Process is easy and fair. Have sold several items without a hitch. "

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Rep reply posted 2024-01-08
A rep from SellYourMac, OWC-Celeste, has responded:

“We're thrilled to hear that your selling experience with SYM has been smooth and fair! Thank you for choosing us for multiple transactions. If you ever have more items to sell or if there's anything else we can assist you with, feel free to reach out. We appreciate your positive feedback!”


Verified
5/5

2024-01-04

Easy

"The whole process was very user friendly!"


Rep reply posted 2024-01-04
A rep from SellYourMac, OWC_Michael , has responded:

“Thank you for sharing your feedback with us! We are thrilled the trade-in process was so easy. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-12-30

Honest and easy

"Transaction was as simple as possible, with good communication throughout the process chess. I got what I was quoted with zero hassle."

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Rep reply posted 2024-01-02
A rep from SellYourMac, OWC_Michael , has responded:

“Thank you for sharing your positive experience! We're thrilled to hear that your transaction was smooth and hassle-free. It's great to know that our communication met your expectations, and you received exactly what you were quoted. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”