"Great customer service. The gentleman I spoke with on 4/20/21 was AWESOME."

"It was good. the representative was awesome"

"Great. Had no issues and was quick to resolve the problem. :)"

"The customer service agent was polite and knowledgeable about the products and services. She waz flexible with the products I needed and informed me of new products that might be helpful to the current skincare regiment my grandson had. I actually purchased a new moisturizer for him to try."

"Did not understand me and I wanted to order more products but he hurried me off phone I feel"

"Alvin was very helpful. He explained the things that I can do online and when calling the customer service. He makes me feel like he is there to help me with anything that I will need. Great customer service Alvin."

"The representative was helpful and courteous. She was a little difficult to understand and she read the script, instead of being conversational. She read the end part which included a question, but never paused to allow an answer."

"The IT person when I called was very helpful and was able to clarify my order quickly"

"Other than hold time, all good."

"Wonderful she was very understanding."

"The sales rep who helped was very helpful, kind, and professional."

"The reps were nice. However, your system is terrible. I tried to use the website to order a system and a single product, the emergency blemish product. Cannot order any individual products there even though in the skin category this product is recommended. Had used before, wanted more. Have email very same day saying “we understand” that you want to order products without joining, this is on my phone and I can go there and order the emergency product but not the full set. So dumb. I called, spent lots of time waiting for someone to pickup and had to tell story then connected to a rep. Get I hope what I want ordered after 25 minutes on phone. He had a script to read that was so stupidly repetitive, over and over.asked to get husband to approve credit card. he would connect me to put in my credit card info and said not to use # after each part, but then when I did enter, the message said to use# at end. Didn’t work, I apparently misentered number. He entered for me . Dumb."

"The representative I spoke to was very polite and, while trying to find other solutions, didn't make cancelling my acount a huge headache. It's something that I will remember if I decide to sign up again."

"It was fine they were just a little too repetitive"

"My shipment was late. Initially, my account said the products shipped on 4/4/21. Several days later, the ship date changed to 4/10/21. I still haven’t received the shipment and have been out of product for more than a week."