"I have always been extremely satisfied with Proactiv's products and overall customer service. Always know what to expect and never disappointed...thank you, Proactiv!!!"
"Great experience with phone rep. Was NOT happy with cyber rep. Tried cyber representative first and then had to call to speak with a phone rep."
"After I said I wanted to cancel my subscription, I was offered an additional discount, too late. I had been overcharged for over a year?? Then it was 2 or 3 chats about other options. I wanted to cancel. Then I had to call customer service to pay my last bill...I was on hold over 30 min then it took another 15 min to get the bill paid."
"I wish that I were sent an email before autoship so that I could make adjustments as needed....right now I have way more product than I need."
"Always very helpful and polite a d resolved issues quickly and efficiently!"
"the only concern was that you took out 2 payments, not one."
"My experience is great, the products work. The price is slightly high, but it's worth it to me."
"My experience was very lovely everyone was very helpful answered all my questions and gave me additional information ultimately the best customer service I’ve ever had"
"I've been using Proactiv for almost 20 years now and I am really satisfied. They never change the formulation of their products and continue to have them available every time I need them. Thanks, ProActiv!! My only concern is the shipping cost. I hope in the near future Proactiv will not charge a shipping cost for valued customers."
"I have been a customer for many years and my experience with Proactiv has been great. Customer service to delivery has been exceptional. Thank you!"
"The customer care center was very attentive and understanding."
"Proactiv really helped my son. Very grateful for this product line. He no longer needs it, and we have accumulated 6 boxes. It is time to move on. Thank you so much. The customer service rep was excellent. I always suggest when someone had acne to try proactiv. It worked for my son."
"My general experience was a positive one, I’ve used proactiv in the past and had excellent results"
"The lady that helped me was awesome, she reordered me the product I needed for my son and refund me for the first kit."
"The customer service representative was amazing and helped me cancel my proactive membership. I had been using proactive for months and I didn’t see a change in my acne and it’s too expensive to not be completely clearing my acne."
"Very kind and professional representative who helped me with my concerns."