"Easy to order. Ground shipping takes longer than expected"

"I've suffered with adult acne and have been on alot of product even prescription products and Proactive MD products gave really kept my acne under control."

"Rep was very helpful. Proactive website could offer options to put deliveries on hold or cancel membership."

"I’ve been using your products for 19 years now, I’ve tried to stop using it but ended up breaking out again. So I started using it again & the breakouts stopped. You also really helped me out last year during the pandemic when some of your products were unavailable, thank you!!"

"The customer service rep repeatedly try to keep me from canceling my subscription. While I understand and expect some level of customer retention, it was excessive and upsetting."

"Easily resolve the problem. Suggested new line of products that might work well with my son."

"Mail-order delivery went well. Item arrived and non damaged"

"The gentleman was very kind and heipful."

"The representative was very polite and I had a great experience."

"The customer service person was very helpful . She answered all of my questions very knowledgable.I was very satisfied."

"I spoke with Kylee. She was fantastic! I was thinking of canceling because I have so much extra product. Also I’m getting older. She told me about Proactive MD. Answered questions and switched my next kit to this line."

"They were decent and understood the issue we had with it."

"They were courteous, resolved the issue, presented the correct information needed and the call was quick."

"Although it took several minutes to connect with a representative, once she was on the line she was extremely helpful."

"Customer Service was friendly and professional. I have always had a good experience with customer service!"