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5/5

2020-04-24

Prompt and efficient

"I'm so impressed with their promptness and professionalism. I was able to get a same day estimated on a plumbing issue. Excellent service in a timely manner for a fair price overall. "

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5/5

2020-04-20

Life savers

"I hate to admit that I don't know how to fix something but I do not have to worry when it comes to any of my plumbing needs. I have Plumbingforce and they are always fantastic. I'll never use anybody else, and I wouldn't hesitate to recommend them to anyone needing their services."

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5/5

2020-04-13

Competent and professional

"I have taken a few times of their services over the years and always pleased with the end result. Despite the challenges of having an older house, they did expert work and took all the proper measures to minimize the dust created by having to cut into the walls. In the end I'm really glad I took my time choosing the right company, and I cannot say enough good things about the positive experience. Very helpful, accommodating and great customer service overall. Highly recommend."

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1/5

2020-03-28

Daylight robbery Plumbing force UK

"Hi can you please look in to my complaint regarding this job number: 141082 as a matter of urgency please.

I would like my £180 that I paid yesterday to be refund back to me please. as you can see from the evidence I have attached on the email

I paid £180 for a plumber from plumbing force to come to my house to unblock a saniflo system, as your website states you specialise in unblocking saniflo systems, which was the main reason I contact and booked a plumber from your company, when he arrived (Oli) he only spent in the house 8mins max!! only looked at the toilet and then to came to conclusion that the blade is dislodged, I cant repair it, it needs a part ordering and I cant get that till next week nothing is open today.

1: my first issue was how did he come to the conclusion that the blade was dislodged without opening the lid or even moving the pan out of the way to look inside. it was clearly blocked he didn’t even investigate the blockage, on your site it states you specialise in unblocking saniflo systems. he did not even attempt to even investigate what the issue was.

2: he left me with no options on the next steps and what to do next, I went to speak to my mum to update her and discuss what to do next, it was less than a min, by the time I had come back to the room he had already gone and was already driving off, I went outside to find out what was going on, he had already driven off!!. that was disgraceful service, I was soooo upset, I was in tears, he literally stole my money, my father is 86 years old vulnerable, and with disabilities and limited movement in his legs, this toilet was essential to him, at the time of booking I mentioned it was an emergency (they charged me extra for this I was happy to pay this) and that was the only access to the toilet for him to use. I was left in complete limbo, lost for words on what to do next. my dad has had to use a bucket to use the toilet since last night, which was not convenient or dignified at all.

3: I managed to get hold of another plumber who was local and came round this after noon at 13.30 on the 28.03.2020, he pulled the toilet forward, took the pan front off and the blockage was clear, it was just some wipes that had got stuck on the blade, he cleared this, as you can see from the image I have attached (on the email). the blade was absolutely fine, nothing wrong with it what so ever, this plumber also confirmed there was no way the plumber from the plumbing force (Oli) could have come up with the conclusion that the blade was dislodged without having a look inside which was so easy to do by pulling the pan forward. there was nothing wrong with the saniflo system because it is brand new, and I only had this installed less than 4 months ago. this plumber I found locally managed to unblock my toilet in 45 mins and all reconnected up, fully working

I have also attached a video clearly demonstrating my toilet is working fine and no parts was required and no blade was dislodged like your plumber stated and lied about.

can you please look in to this for me please as a matter of urgency, I would like my money refunded back to me, and an apology from the company.

I will be taking this matter forward to trading standards if this is not brought to a satisfactory conclusion.

I have spoke to someone called Jordon, who said she waould pass this on to customer services, and said she will look into this and get back to me yesterday - i am still waiting for that call

you have my contact number on file

I look forward to your prompt reply

Thank you

Waheed Miah
"

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5/5

2020-03-19

Totally recommend

"Excellent communication all the way through. We are DIYers and call for professional help only if absolutely necessary. I would totally recommend them, not only are they professional but have great prices."

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5/5

2020-03-13

Great ability to work

"Excellent response time and willingness to work. I am very grateful for their professionalism and ability to work. "

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5/5

2020-03-12

Thank you!

"The experience is never a disappointment. Very satisfied and I would definitely not only recommend, but call on in the future should the need arise."

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5/5

2020-03-10

Unmatched service

"The other reviews are a testament to the outstanding work performed. Prompt, speed, courteous, professional and of course price are unmatched. Work performed was great. As a home owner sometimes you forget about the minor things until they are broken, he gave us pointers to look at and address for the years to come.
"

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5/5

2020-03-06

100% professional

"Great job and excellent work. Their response time was fast and very professional. I would recommend their service to anyone who is in need of a plumbing service. "

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5/5

2020-02-29

Terrific!

"These guys were terrific. Just had them in to look at a boiler that wasn't working. They did a full service inspection and went over the whole system and got the boiler up and running. I would absolutely recommend and will use again for sure. "

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5/5

2020-02-17

Highly recommend!

"Called Plumbingforce yesterday when we had an unexpected water leak. We got a very reasonable quote and the problem was fixed well. Great service from start to end. Highly recommend. We'll use them again. "

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5/5

2020-02-15

Overall Great

"Professional, easy to deal with, good pricing, reliable, on time. These days it is nice when you get good service. Recommended."


5/5

2020-02-11

Provides excellent service

"Great service by an extremely qualified individual. Assessed the problem and gave me a quick solution to our nightmare. I really appreciated how he took the time to explain things to me in a matter that I could understand and appreciate. Would definitely call these folks again."

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1/5

2020-01-30

Rip off

"Company came out and fixed the problem. However charges are a rip off. The part replaced was 70% more than from a DIY store. Also the plumber diagnosed the problem within 20 mins, then said he had to get a part and charge an additional hour to fix, this I feel is a scam to charge more time for the job. The fix took a further 20 mins and was charged 2 hours at £118.80 per hour for this. I approached the company about my concerns before writing any reviews, but they just affirmed it is what it is"

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5/5

2020-01-23

Recommended

"A very pleasant experience. My clog was quickly cleared and a subsequent problem rapidly resolved. Workers were pleasant and informative. Price was very reasonable. I would use again. Recommended!"

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