"All I needed was a rubber battery hold down strap for my aged Triumph Trophy. Guy on the phone was great and I received MANY emails regarding the process of my obtaining my little strap. Maybe even too many emails ... Regardless, the strap arrived in due time and was exactly what I needed. In my view the service I received on this particular order was excellent. I did think the shipping cost was a bit overboard but hey .. I got it and that's really what matters."
"Excellent experience! Will buy again from this seller!"
"I had difficulty finding a suitable source for a right rear view mirror "friction ring" for my 2019 Triumph Thruxton R. It is a small plastic part which is necessary for the mounting of the mirror and difficult to identify correctly because there are several very similar parts which are not compatible and the right and left parts are mirror images. Felicia at Cross Country Triumph did a careful check to identify the correct part for my specific bike and double checked before shipping out the part to make sure it was correct. Installation went perfectly. The price was right and the service was fast and efficient. Cross Country is my go to for Triumph parts.
Richard Chick"
"Extremely impressed with sellers willingness to research for such a small and rare part for my Triumph Speed Four. I am now a repeat customer."
"Good service, fast and reliable, excellent contact. Even one single bolt is a good business for them. Recommended."
"My luggage rack came in earlier then projected and fit perfectly! Thank you for the awesome service and fast shipping!"
"It's the only place I can find parts for my wives 2001 Thunderbird Adventurer "
"Needed replacement parts for my 2004 Triumph Bonneville. I’m ridiculously extreme about wanting original parts and exact replacement and won’t settle for after-market knock offs. Cross Country had exact replacement parts, right down to the exact screws, screw caps, clutch lever, and other parts that were exact replacement of the original. As always, these parts are more expensive than aftermarket, but definitely worth it. Cross Country did an awesome job of modifying the order when I changed it up, and a great job of communicating shipment and tracking. Will definitely do business with them."
"I bought a 03 Bonneville back in the summer. It was in great shape, but she's needing a little freshening up so to speak. As I'm doing my maintenance, if something looks to need replacing I will buy new and do it. I did my google searches looking for a company in the USA. I found Cross Country, looked at their reviews and decided to give them a go. I didn't need much just an oil seal for the front drive sprocket. The order was filled and shipped, no problems at all. Part arrived quickly and is just what my old Bonnie needed for now. I will be using Cross Country for my parts replacement from here on out."
"Highly impressed by this crew. Parts were delivered promptly. When I called in for help, agent went way above and beyond my expectations of helping me find the right part. Obviously, customer satisfaction is top priority here. Especially impressed by my phone call with Felica. Will order again when needed. Thanks! "
"No complaints. Item arrived quickly and it was exactly what I wanted."
"Was missing a hex bolt and was able to search the site and find a replacement. The part was ordered and shipped to me within a couple of weeks. My local shop does not sell parts so am really glad that you guys are taking care of me from afar!
"
"Very good reliable seller I was a little concerned since I had not done business with therm before but they came through like a champ. "
"Great selection of Triumph parts, even those that are hard to find. Kept me apprised of order status. Fast shipping!"
"Order process was seamless, communication was excellent, I would definitely shop here again"