"First time ordering. Great website. Quick Delivery"
"Charged me then said out of stock. Should know before charging card. I got refund but after being billed by credit card."
"Great service. Kept me up-to-date on shipping, etc. "
"Product was in good condition and well boxed. I would use them again.
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"I ordered a “flat iron” protectant but when I got my order it was “heat protectant “. When I reached out to the company, I was told that the product I ordered had been discontinued. Now I have to go through the return process unnecessarily since the myotcstore should have let me know that the product I wanted was no longer available and let “me” make the choice of another product. I cannot use oil on my hair and the product I received has oil.
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"First of all I could not get my full order,because there was not enough in stock.Whyyou did not just back order it,I have no idea.Unless you don't plan to stock that item any more?"
"I've been ordering 6 Sarna Sensitive Lotions from MyOTCstore for many months (years?) now. The prices are constantly going up, but are still a hair less expensive than buying it locally. This last order though, instead of sending 6, they only sent 3. It has taken me about a week to get a satisfactory response. But they still show the item for sale, but for (again) more money. I don't know if they didn't want to send me all 6 at the lower price, or if it was an 'oversight', but this is a product my husband uses every day, and now I find I have to purchase it locally, for even more money. We are retired and on a fixed income, and can't play these games of "catch the item before the price goes up". Also, they have high shipping charges and unlike nearly EVERYONE else, does not have a minimum amount before free shipping comes into play. They have NO free shipping. And rarely any special discounts. So, as far as reliability goes, they've dropped in my opinion from a review of 9.8 to a 2."
"I received the wrong item, and was told that I will get a complete refund, but will not receive the product I ordered."
"Quick, easy transaction, good price and fast shipping."
"Charged my card and didnt have the items in stock. Refunded my card a few days later"
"so i just googled buy cheap colgate baking soda & peroxide toothpaste & of course a list of sites w/the pics side by side comes up w/the prices (i wanted to compare, see who was lowest, for once) & walmart, target, etc. are listed and then THIS store & this stores was the CHEAPEST BY FAR!! it says $1.82 o $1.62, so i click on the link & guess what? it's $2.66 on the site!!! same price or more than the others. this has happened to me a handful of times or more. see/find this GREAT price, then u click on the link & it's not that price at ALL! if this were not online, i would understand, but it IS online & this is supposed to be CURRENT INFORMATION RIGHT??
this is not some HUGE, life changing ordeal or anything, just an aside really, but for once i decided to actually post something re this phenomenon (haha). so there u have it......"
"Shipped fast and great prices"
" It takes forever to receive the order. Shipping charges are very high! Customer service is horrible. "
"No problem with the product."
"I gave you rave reviews, but then they wouldn't accept my email address (I've been using it for ten years!) so Im not sure you got it. Anyway, it was great."