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Verified
5/5

2017-10-13

Excellent in communication and handled things well when there was an issue

"I ordered and item that did not represent what it should have and therefore I had an issue with the product. The best part is you find out about a company when things are an issue and resolution is key. They took care of everything and handled the situation when the product was not up to par from the manufacturer.

They immediately supplied an RMA and reissued the monies to my account. I would do more business with this company because of the way they handled things when I needed resolution for an issue. That is the mark of a great organization.

I would recommend due to the fact they handled things professionally and personably. The company works for me and I feel is a good representation of Good Business Ethics.

I would buy from them again for they are not responsible for the issue that a manufacturer they order from causes. I appreciate the way they handled things and applaud and recommend them to anyone.

Thanks,

Gloria
"

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Verified
1/5

2017-10-12

Mad in Buffalo

"I placed an order on October 1 and have not received the item, no shipping information, nothing! I don't think I'm going to get my order. This place is a rip off!!! Do not order from them."


Verified
5/5

2017-10-11

HAPPY CUSTOMER!!!

"Very pleased with my purchase and the excellent service!!! Thank you so much!"

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Verified
5/5

2017-10-07

Great service

"I purchase my product for 35% less than in the store. It arrived just as stated in the order. Couldn't be happier. Great product and service.

Dave
"

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Verified
5/5

2017-10-03

QUICK SERVICE-BEST PRICE

"My purchase was for AmLactin. Your service was excellent and your prices even more competitive. My new go-to place!"

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Verified
5/5

2017-10-02

Great Job

"All went very well. Shipment received on time and was as ordered. "

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Verified
4/5

2017-09-26

great price - good service

"the only negative thing I can say is that I received notice that the package had been delivered but no one was home so it was not left at the home but that I should contact my post office re this package. I thought it was odd but then two days later, the boxes were left on my front porch.
this will not affect purchasing from this store again if the prices are still great!
"


Verified
5/5

2017-09-20

Hair Spray

"I have been unable to get my Lily of the Desert hair spray. I found it on your site after months of waiting for it to come back in stock. I received my order very quickly and was very pleased. Thank You"

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Verified
2/5

2017-09-17

Not Good

"To Whom It May Concern,

You sent me the wrong Gold Bond Lotion, I ordered the unscented and you sent me the scented, I have bad allergies and can’t wear or use anything that is scented so I call and spoke with one of your agents on Tuesday and she said she would email a return label and today is Sunday and I still have not received a return label. I called your company twice on Friday but got a recording stating that no one could talk to me so emailed your company and I am waiting for a reply.

Sincerely,
Judith A. Hand
"


Verified
5/5

2017-09-16

myotcstore

"I have had very good experiences with this service, they fill orders quickly, ship promptly and prices are as good as big box retailers if not better. They also often have OTC pharmaceuticals, toiletries, etc. that are hard to find in retail outlets. Very happy with my purchases from them."


Verified
5/5

2017-09-15

Excellent service

"Very fast service great price will buy from you again"

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Verified
4/5

2017-09-07

First time user

"The omly problem I had was that the pump tops on one of the bottles had popped up and lotion was on everything. Bottles of this nature need to be heat wrapped or tape the pumps in the locked position."


Verified
1/5

2017-09-05

Don't offer products if you can't fulfill the order.

"Ordered a dozen of one item, received all kinds of notices about filling the order & shipping dates.
Then at the last moment received a notice that due to lack of product the entire order was cancelled.
Do not list the product if your not going to carry it.
Did promptly refund charges, which was very nice compared to most.
"


Verified
1/5

2017-09-04

Horrible Experience

"On 8/24 - I tried to place an order. Each time I was given an order number, then told "payment declined" This happened 3 times on that date. Why give a customer an order number if declined? I have NEVER in my whole life had a payment declined
anywhere. DO NOT APPECIATE THIS ON MY RECORD.
I submitted a request to explain why declined. Never got any response
On 8/25 - I placed an order for exact same items. Went through perfect - no problems
"


Verified
5/5

2017-08-31

Great Service! First time user!

"Great! First time! Great prices"

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