"Quick and easy to use. The info was in my email very quickly."

"don't have anything to report yet."

"the search menu listed a very good price for a nice car....however, there was some "issues" with the final price confirmation that kept fluctuating.......higher..not lower.

If all goes well with the pick=up and return, ith price stated, i will give a very good rating,"

"I booked a car theoufh then with eurocar and paid all up front and took out full insurance through the website. When I went to pick up car they said I needed to py an additional £300 for insurance otherwise they won’t release the car. Absolute ripped me off and I was stuck so no option "

"When I tried to pick up the car, I had to pay more than the additional amount for insurance although I had insurance trough my credit card ."

"Quick respons and easy to book."

"Person at desk tried all the upsells as expected but didn't appreciate when they tried to deceive about the capacity of the car already reserved: implied it couldn't seat five and it could.
Person in the garage took a while to show up and then was deceptive about local gas prices while trying to sell option to not have to fill tank.
SUV that we rented had issues with front end that were always apparent when driving; almost felt like driving over severely grooved pavement when turning or making lane changes. Very suprised that Thrifty would rent a car in this condition.
Interior of car was nicely clean. Windows and mirrors were not."

"When i went to pick up the car i had to pay the car insurance policy and they try to charge me the liability insurance policy also, total cost more than 1,000 USD, i did not read anything about paying the reserve. Also the fee of the site is almost 40%"

"They confirm booking and do not have car available. After standing in queue for over 90 min we were told they do not have car wait for 2-3 hours if they get car ,you may get it.
Unadequte staffing. Very poor customer response. No clear guidelines to cancel booking if no car available. They hold payment on card and it is for you to claim your refund. Uncorrect customer service phone on email.
Overall frustrating experience. Looks more like fly by night operator. "

"I was amazed how fast I got the vehicle and the service was just amazing."

"As long as you review the details of terms and conditions and you know what you are getting into, this website is good. make sure you know the mileage is limited or unlimited, if there are any geographical restrictions like some car rental companies charge extra if you go into Oregon or Canada. "

"Car was available when I arrived Hertz. "

"The webiste gave me better rate however the provider offer me very old car and service was aweful. My expereince is when we look for cheap against the expensive items, cheap item become costlier most of the time. Even the cancellation policy of the provider is bit high."

"everything was ok. No any problem"

"My flight was delayed - car rental at the airport was closed when I arrived - had to take a cab to my destination and then return the next day to pick up the car - no customer service with Thrifty or economy bookings to help deal with the situation or understand options. First and last time using Economy ."