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5/5

2003-01-06

"I purchased a 12" Blue Cold Cathode Light w/Sound Activation, 512MB of Xtreme PC-3500+ DDR memory, and a Raidmax Black 400W 2 Tri Color LED Fan Power Supply. The order was shipped in 5 days, excellent for ground shipping. All products I ordered work great and I will definitely be ordering here again!"

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Delivering products damage free
Delivering products on-time
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5/5

2003-01-02

"Very positive shopping experience. Website is easy to navigate and they have a great selection of video cards. Shipping was unbelievably fast. I ordered on 12/31/02 and recieved it on 1/2/03. Will definitely consider ordering from them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2002-12-02

"Submitted a preorder for a new Chaintech Zenith CT-7NJS Mobo on Nov 21, 2002. Board was shipped out on Nov 25 and I received it on Nov 27, 2002 no problems. Email questions answered within the same day. Rick was great help! Mobo is new to market so I can not make a comparison on price, but the company is one I would go back to - no questions."

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Value the company offers
Is consumer focused
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Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2002-11-13

"I purchased the Soyo KT400 Dragon motherboard from Epowerhouse. Arrived within 3 days. I have dealt with them several times before at computer shows. Great guy, always knowledgable and has the coolest gear. Highly recommended!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2002-10-04

"I want to mention the verification of an order I placed with Epowerhousepc. I ordered a new case with accessories and they had noticed a duplication in the order. They called me and verified that the duplication was a mistake on my part. He gladly removed the duplicated parts saving me time and money on my order. Epowerhouse is giving the personal touch you don't normally see on the net."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process