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Product & services pricing
0.00/5
Chance of future purchase:
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Customer service:
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Return/Replacement policy:
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Verified
5/5

2005-12-12

"Great Customer Service. Ordered Evening of the 5th and was processed Morning of the 6th and Delivered Morning of the 7th. Great Communications by notifying by e-mail Comformation of order. Notification of shipment with the info to track, then a follow up to let me know that I should have recieved my shippment along with a Thankyou. I will Look to Powerhouse PC for my needs first before looking other retailers. 5 Star From Me. Thanks"

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Verified
5/5

2005-12-10

"At the time, these folks were one of the few etailers that had the Arctic Cooler Freezer 64 Pro heatsink in stock. I found them by browsing Arctic Cooling's links of vendors that carry their products and despite the limited feedback thus far, I opted to give ePowerHousePC a shot. They did not disappoint by any means.

I found them to be responsive to inquiries. Equally as important was the very fast shipping time. I needed this product in a quick timeframe and since they're based in Michigan (as I am), that was a factor in going with these folks as well. Two days after ordering, I had the product in hand.

From the friendly service to the quick shipping and reasonable pricing, I feel very confident in adding this etailer to my list of vendors.
"

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Verified
5/5

2005-12-01

"Fast & simple registration/ordering/payment system. Received items in 2 days with Priority Mail selected. Emailed tech support on malfunction problem with item received and received personal phone call 20 minutes later fron actual tech to help with resolution not just an operator referring me to the manufacturer like some top resellers. Competitive pricing & great service. Give these guys a close look! 6eggs!"

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Verified
5/5

2005-10-08

"Very fast shipping with several options available.
Great communications every step of the way. I will most certainly buy here again in the future!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
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Overall web site
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Verified
5/5

2005-07-29

"I left a message to talk to sales person. They called back within an hour. This was great. They answered all my pre-sales questions and told me when a back ordered item (cpu heat sink - vapochill) was going to ship. It shipped exactly when they told me it would. I really like straight forward answers and information that is accurate helps me plan my projects. They proved they do what they said they would do. I will definitely buy from them again. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Resolving problems
Making decisions on their own
Being knowledgeable
Being trustworthy
Being easy to reach
Overall customer service
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Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2005-07-06

"Newegg did not have the ATI Silencer 5 Rev 2 for my ATI X850XT PE video card, so I chose epowerhousepc.com. They were even faster than Newegg!"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support

Verified
5/5

2005-07-01

"Great products and excellent service. Immediately contacted about pre-ordered product availability. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
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Verified
5/5

2005-05-25

"Very pleased with my order. Product as promised. Great communications and fast delivery. Very satisfied and would order from them again. "

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Is committed to quality products and services

Verified
5/5

2005-04-22

"After a long and fruitless search I finally found what I was looking for. This was the only store that carried it as well. Though I was a bit leary ordering from them since this was the first time I had ever heard of them. I can tell you that I will not be in the future. Easy ordering process, excellent communication, and fast delivery ensures that my first experience with E Powerhouse PC will not be the last. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
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Being knowledgeable
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Making decisions on their own
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Overall web site
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Web site being easy to use

5/5

2005-04-14

"The gentleman I spoke with was very helpful in changing my order to an upgraded product on very short notice, they were able to upgrade my order and still have it shipped same day for Next Day Air. Best customer service I've had when ordering out of stat onl line."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being trustworthy
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Making decisions on their own
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Being knowledgeable
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Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2005-03-16

"Purchased a DFI NF4 SLI DR mobo and had to RMA it due to a problem on my side (board was ok). E Powerhouse came through like a champ and did me right! These guys helped out where most places would not have. Will be doing business again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
Being easy to reach
Being trustworthy
Making decisions on their own
Resolving problems
Being knowledgeable
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2005-03-11

"I purchased one Artic ATI Silencer 1 and one Artic NVidia Silencer 5. Both were received in three days in perfect condition. This was the cheapest place I found on the net that had parts in stock. I will definitely buy from this place again. Nice job guys!!!!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
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Making decisions on their own
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Being knowledgeable
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Resolving problems
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Speed of web site
Web site being easy to use

Verified
2/5

2005-01-25

"so i ordered my product and paid 10 extra dollars to have it shipped to me in 2 days. i needed it shipped to me fast. the invoice from ups says ground shipping! I did not recieve the pacage until 6 days after the order! they wer nice and refunded the shipping difference but still, they need to get it together in shipping."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Resolving problems
N/A
Being easy to reach
Being knowledgeable
Making decisions on their own
Being trustworthy
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-10-16

"Couldn't find the PSU I wanted but found it here.The whole ordering and shipping process was easy ,followed up with e-mail's to track shipment.Arrived in 3 day's and very well packaged. "

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being easy to reach
Resolving problems
N/A
Making decisions on their own
N/A
Being trustworthy
Being knowledgeable
N/A
Overall customer service
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Verified
5/5

2004-05-13

"I am very happy with ePowerhouse PC. Their website is easy to use for orders or just to browse and the shipping was fast and complete. I ordered on Sunday and recieved my order on Tuesday. I highly recommend them.
Kevin M.
P.S. I build my computer entirely from parts which bought from ePowerhouse at a computer show in Taylor, MI. The parts I ordered by mail were just geegaws to make it look better.
"

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Making decisions on their own
N/A
Being easy to reach
N/A
Being trustworthy
Resolving problems
Being knowledgeable
Overall customer service
N/A
Customer service being trustworthy
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Customer service being easy to reach
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Customer service resolving problems
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Customer service being knowledgeable
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Customer service making decisions on their own
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