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Verified
2/5

2019-04-13

Helmet I ordered never arrived

"I ordered a Bilt Module Evolution Helmet and it never arrived because the store reps did not send in my order."

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Verified
5/5

2019-04-06

Boot barn

" Had planned on going to three different bike stores today to buy boots. Swung by cycle gear first and they had just what I needed and they actually had the right size . Sales person was extremely helpful ."


Verified
5/5

2019-04-02

Always friendly and helpful.

"They helped install and set up Sena communications system, and showed connectivity to other riders helmets."

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Verified
4/5

2019-03-25

Found my Battery

"Needed a new cycle battery, the salesperson helped me find the correct one. When I first talked to him he was helping another customer, said he would be right back. He forgot about me and after ten minutes I had to find him again. It was busy in the store so no big deal. I bought my battery at a reasonable price, so all is good."

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Verified
5/5

2019-03-20

Great service

"Staff was extremely helpful and knowledgeable. Great experience."

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Verified
5/5

2019-03-10

Great Customer Service

"***************************************"

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Verified
5/5

2019-02-21

Helpful and thorough

"Super helpful and made sure I had the right part for my bike. Definitely go back again."

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Verified
5/5

2019-02-18

Always a pleasure to shop here

"Went in to see what kind of communication gear they had for what I wanted to do and they pointed out the Senator SMH10 it did everything I wanted and more . "

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Verified
5/5

2019-02-18

Experience With Cycle Gear, Pleasanton, CA

"Great store, good selection of products, helpful and knowledgeable employees. Had what I needed in stock. Fast in & out.
"

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Verified
5/5

2019-02-15

Customer service

"Walked in greeted very professional "


Verified
5/5

2019-02-15

Pleased

"The staff is great always find my parts "

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Verified
5/5

2019-02-13

Awesome

"Great customer service and excellent turnaround time"

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Verified
5/5

2019-01-21

Great customer service

"Staff was extremely helpful and friendly and got me exactly what I needed to start my ride. Showed me all the items on sale and we worked our way to what suited me best."

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Verified
5/5

2019-01-19

Customer Service

"The sales person to time to walk me thru the pros and cons of the various riding gloves - very helpful"


Verified
5/5

2019-01-05

Great Customer Service

"Came in with a ton of questions, and the staff was patient with me and helped me find everything I needed! I definitely will be coming back when I need gear/parts! "

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