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Verified
5/5

2019-06-12

Great customer service

"Nathan greeted us when we walked in and gave us a rundown on all the specs of the helmets they had available in order to make our choice an easy and informed one. Will definitely return."

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Verified
5/5

2019-06-04

Parent Friendly

"I went into Cycle Gear Cave Creek, Phoenix location looking for a pair of gloves and jacket for my son who so happened to get his first motorcycle after successfully passing his Motorcycle Training and getting his permit from the DMV at the age of 16. Safety is a big issue for me as a parent (other parents can agree) and communication. As I was wrapping up my purchases I inquired about the Bluetooth feature for helmets. The sales rep Ryan D was courteous and professional when informing me about the pros and cons of Bluetooth. He explained the benefits of having Bluetooth and what caught my attention was the quality of sound my son and i would experience when communicating (I paid closer attention), as we were using the Apple Air Pods and the quality was terrible in a helmet environment. The issue was the price tag as my budget did not call for it. He advised why not finance? It wouldn't hurt to try considering how i regarded the importance of communicating with my son while riding. Approved!!!! Awesome! Ryan's suggestion and being knowledgeable about the product and taking a genuine interest in my parental & budget concerns closed the deal. Now i am happily talking with my son and not having the anxiety of hearing or being heard clearly. Great store - great staff! - Thank you. "

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Verified
5/5

2019-05-29

helmet visor & lock

"staff was great & had what i needed in stock"

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Verified
5/5

2019-05-21

Purchase and installation of Avon front tire.

"Sam and Nathan were very helpful."

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Verified
5/5

2019-04-27

Great customer service

"Very helpful staff and great suggestions "

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Verified
5/5

2019-04-13

Gear head

"Great staff very helpful !!!"


Verified
5/5

2019-03-30

Great and Knowledgeable

"Awesome staff, experienced and knowledgeable "

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Verified
4/5

2019-03-30

Cycle Gear phx

" Went to purchase a protective armor jacket for off-roading. The ones I looked that were told to be on sale. Unfortunately when we went to the checkout stand they said these were no longer on sale. I was disappointed"

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Verified
5/5

2019-03-19

Good buying experience

"I purchased a new helmet and the sales staff was knowledgeable and patient with me while I made my decision. Will visit and buy again at this location. "

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Verified
5/5

2019-03-10

Knowledgeable Staff very friendly

"Helpful staff no matter how small or large the purchase"

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Verified
4/5

2019-03-09

Salesman was knowledgeable and courteous

" They were the tires I wanted they were on sale they came in and they’re being bothered right now "

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Verified
5/5

2019-03-03

Excellent Staff

"The young lady that helped me was very knowledgeable and made sure that she addressed all of questions. She also wanted to know that the boots were exactly what I wanted once I received them and they are."

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Verified
5/5

2019-02-28

Bought two modular helmets.

"The salesman was a great help in finding the right helmets for fit and price. "

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Verified
5/5

2019-02-27

Very knowledgable - both sales people!!

"Superb understanding of products - anxious to help "

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Verified
5/5

2019-02-20

Manger

"Dude the manger knows what he is doing he definitely goes the extra mile . Even the young dude I’ve always come to this never had a bad experience "

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