"My experience is always outstanding..! between Natale, Isaac, and Laura I can’t imagine having a crew with more knowledge to assist me... LOVE TO cycle gear.. "
"Needed winter gloves. Staff was very helpful answering my questions. Unfortunately I couldn’t find any I liked in my size. Mostly only really large sizes were left."
"They helped me find what I was looking for"
"The staff sales, parts and service is very friendly,knowledgeable and is all around great to deal with. "
"The boots that I wanted for my Son and I were not in stock for our size. Laura was very accommodating and brought in a couple different sizes for us to try on. Everyone that has helped us in the Thousand Oaks store has been very helpful.
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"Laura over at Thousand Oaks is great ! She always goes way out of her way to help you out and make sure you leave the store happy. If she doesn’t have it in store she will show you similar options or simply order it for you. Cycle gear has always been great to me Thank you Laura "
"The service dept rocks but staff in the parts dept are definitely not customer focused"
"This was the first time I bought anything at Cycle Gear. The salespeople were very helpful and professional. I got what I was looking for. I had to exchange one item later and it could not have been easier. Great overall experience. Both trips."
"Excellent service and great service "
"Cycle gear is a great find! As a new(er) rider, their aid and recommendations have saved me time, frustration and money! Being able to try on clothes, helmets, gloves, etc. as well as their patience while I do so are unmatched in this era! Cycle Gear is my go to store! "
"Always a pleasure to go in and talk to the folks. "
"Very helpful young man....
But this survey no thank you"
"Sam was awesome. She spent t time with me to explain different gear, options and made me feel comfortable.
Having a female in the store is a huge bonus for female riders. They understand the needs are different and I for one appreciate it. Just need more clothing options for female riders.
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"The staff there really work hard to help the customer with every need."
"I thought it was a great place they help me with everything I needed help with and they were great the only thing I could really say is I wish they just had more knowledge"