"The service department was incredibly flexible and working around my work schedule I was able to drop off my tires the day before my appointment then I was able to drop my bike off before they even opened at about 7:30 AM I was able to give my keys to a representative before their morning meeting and when I pick my bike up everything was balanced and was running like a dream I give them a five star rating again because of the flexibility the professional courtesy‘s and the willingness to adapt my schedule because I’m the customer and they understand that"

"Friendly sales woman helped me find two dirt bike helmets for my kids at a good price "

"The store was clean and well stocked. The staff was friendly and helpful. Would definitely shop there again. "

"I decided to purchase my new Sena from Cycle Gear. It was just a couple of dollars more than Amazon so I thought it would be better to buy local and support the store. The female sales representative went up and beyond by installing the unit into my helmet! It would of taken me much longer to do so. She even gave me a lesson on how to use it. Kudos to Cycle Gear Thousand Oaks! Highly recommend."

"Nice staff , helped me with what I needed , then I left happy . Thank you "

"Everyone was professional and nice. Very knowledgeable on helmets which was what I was shopping for. "

"Came to pick up item placed on hold online and was all set and ready by the time i got there. No time wasted! Very respectful of customers time!"

"I shop this store often and I am always pleased with it's customer service. This trip was to buy a new helmet; which is not always easy. The young gal who assisted me was super helpful and well informed as to helmets. All while assisting other customers. Always a pleasure to shop Thousand Oaks Cycle Gear!!!"

"The customer service representative was knowledgeable and attentive!! "

"The store manager was excellent in customer service and value. She found me a helmet priced at closeout. She also looked for my 3xl size in gear on the shelf and in storage. I had a sign up coupon which she honored. Most of all... she was fun to talk with. You could tell that her leadership and training was effective, because her staff of two other ladies and two men were all fun and helpful. I will go back. Enough said. "

"I asked about a product and they were able to explain everything about it. And they have great prices."

"Definitely going to buy all my gear here from now on, unless they don't carry something I need"

"I went in to exchange a helmet that I bought online. The staff there were extremely helpful. It was my first experience and a long lasting best one."

"Great person. He knows his products. Always willing to help. Thousand Oaks store is my main store to shop.
Thanks for your help "

"As always, Cycle Gear offers the best in service and selection."