"It's been 2 weeks and I still haven't recieve my phone. Emails aren't answered by this company and their phone system is down. They also dont release any transit information. Where is my phone? Please beware of this company. "
" Came with everything I ordered. Is an offshore model but came with charge adapter and after installing sim card works great. Recieved it faster than expected ,wouldnt hesitate to buy from Zoomcell again Thanks!"
"I ordered two Blackberry 8700C unlocked devices from Zoomcell. I got them late one week from NY to PA should be short delivered. Those devices I got they are locked device. I tried to contact them by phone they won’t accept my calls. I found someone uses zoomcell.com under company name is Tradewinds Clothing, Inc in Brooklyn, NY. I will never order from them. DO NOT ORDER FROM ZOOMCELL"
"Super fast Shipping! I ordered on Tuesday and received on Thursday. The phone is great. Getting it setup was a little tricky because Cingular doesn't offer this phone yet but, that was easy to get around. I would recommend this reseller to anyone who needs a cool new phone at a really fantastic price! Thanks a bunch and I'll definitely buy from again.
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"Product was just as promised, brand new! Thank you! Will recommend you to others! A++++++++"
"I ordered a Pink Razr Phone on the 22nd and I looked up the Shipping tracking number and it said it wasnt confirmed yet from NY. I live in Philly and still havent recieved anything. It dosnt take 5 days to go from NY to Philly. I will not order from here again. And the phone better be from the USA and all my Deluxe Asscorries included. "
"I recently purchased a jabra headset from this seller. I received the item promptly and in new, mint condition. I am very happy with this transaction and will do business with this seller again. "
"Phone was delivered promptly in great condition. Some accesories were missing and although it took a while to get an e-mail address, the accessories were then promptly shipped at no charge. I would buy from them again."
"This has been a horrible experience and at this point i will most likely never purchase a product from them again. Ordered a Motorola PEBL U6 on Sep. 11th and received in a timely manner Sep. 15th.(minus software and data cable which was supposed to be included. They said they are sending it out though) Item was all set in Italian. Not a problem. Switched over to English, but still some items on menu were permanently set in Italian. Disappointed but could live w/ it. However, after lengthy conversation with Motorola, it was determined the software for the main menu was faulty and because it is from overseas, Motorola cannot help and they dont warranty the item. Was told to contact the business from which it was purchased. At that point Zoomcell told us to send it back and they would replace it. So followed their instructions TO THE LETTER! And sent it back via UPS w/ tracking number and they have received the phone beginning of business day on the 26th and they will not reply to numerous e-mails. This company DOES NOT provide customer service. Communication is non-existent except auto generated replies. The whole thing has been an incredible hassle. Price may be decent (could have got it a bit cheaper on e-bay through a HIGHLY rated long standing seller) but the whole experience has now turned bad and I will not be doing business w/ this company again. And after reading reviews I am afraid I am now out of a phone that I paid for. We will be looking to file a complaint with law officials and FTC and PayPal if they don't replace the phone. "
"I was disappointed that I received a German phone and not a US phone, it came with an instruction manual written in German as well as a Euro charger wiht a US adpater that had to be attached separately. Customer service did not want to mail me a US Manual or a US Charger, hopeful that they will exchange phone."
"Worst customer service I have ever encountered. My package got returned to Zoomcell and now they have my phone and my money. Still unresolved and this was weeks ago.
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"I order the new motorala razr v3i gold dole & gabbane cell as a gift (to carry to the bahamas) 19-9-06 & as of today 27-9-06 I have not receive item, and no respones for zoomcell.com. I paid the extra money to had item here by 25-9-06. Call after call have not gotten through. Upset is only the base of how I feel, "
"Best prices on Web.
Purchased a V3 Razr, Motorola V220. Phones are great...accessories are not.
1. charger for the v220 doesn't fit properly (loose), therefore doesn't charge.
2. earbud for V3 razr doesn't work.
3. Car charger for V3 razr is not the one advertized, sent me an older model. It works but is not as advertized.
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"The buying experience at ZoomCell was very pleasant. Ordered at the end of the week and received beginning of the next week. Site could have been a little faster, but overall a real pleasure."
"GREAT SERVICE!
were very helpful & efficient. gave me a full exchange. reliable company would recommend to all my friends."