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0.00/5
Chance of future purchase:
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Customer service:
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Return/Replacement policy:
0.00/5


Verified
3/5

2017-03-21

2 byears with the Mattress

"We have had the Zenhaven Mattress for two years now. It has caused a lot of pain in the hips of both myself and my Wife. Its just too hard of a mattress. We have a sleep number in our Motorhome and I just wish I would of bought the sleep number instead. The quality of the mattress is excellent but 5 hours into the night we must flip over because of the pain in the hips. We are both side sleepers."


Verified
5/5

2019-05-29

Great customer service.!!!!

"The gentleman that helped me was kind, patient, knowledgeable. Not to mention I could hear his smile...Thank you, Kit Martens Latta"


Verified
5/5

2019-05-25

So far, so excellent

"Everything so far has been smooth as silk -- I did do quite a bit of research prior to deciding on a Zenhaven, but the ordering process went quickly and efficiently (thanks Andrew ). Can't wait for my new Zenhaven mattress to arrive!"


Verified
5/5

2019-05-22

Great website!

"Ordering with Zenhaven online was very easy! The website offers great explanations of all the products and services. The FAQ section is especially helpful!"


Verified
5/5

2019-05-17

Quick and Informative Chat Response

"I had some concerns buying an all natural latex mattress due to issues I have with contact latex allergy. Not only was the response immediate through the customer service chat, but very informative, which enabled me to make my decision to try a Zenhaven mattress with confidence."


Verified
5/5

2019-05-12

Ashley is the best

"“Perfect”, everything went just perfect "


Verified
5/5

2019-05-08

very pleased

"easy buying experience! very pleased"


Verified
5/5

2019-05-08

Everything perfect!

"I only ordered my mattress and extras yesterday, but Xiomara was very knowledgeable, answered all of my questions, guided me to the perfect products for my needs, and was extremely pleasant to work with. I even got a follow-up phone call from Xiomara today while I was out on my volunteer work, wanting to be sure that I didn't have any questions or concerns, and updating me regarding my expected delivery. Xiomara is an awesome representative of Saatva, and I know that the items I ordered will be just as awesome as my experience has been so far. "


Verified
5/5

2019-04-12

Happy so far with the ordering process

"I appreciate an email sent to me with the opportunity to hold off on my order to assure a latex mattress is what I really wanted. I find that unique in today's business practices.
Since I've previously owned a latex mattress, I feel I do understand the break in period of adjustment and went ahead with my order.
I look forward to this mattress as I've tried two other memory foam types with no success.
Also, I like the fact I am buying American made and so far it seems I've spoken with people in America. My problem with phone service outside of America trying to understand the accent at times.
"


Verified
5/5

2019-04-12

Everyone loves Saatva

"My guests have all appreciated a good night’s sleep. "


Verified
5/5

2019-04-10

So far so good! We've placed our order

" and have gotten useful communications from Zenhaven We are eager to get the mattress!"


Verified
5/5

2019-04-04

Excellent service from Roger in customer service

"Called with a couple of questions and entered order over phone "


Verified
5/5

2019-04-04

Purchase of queen mattress and lineal adjustable bed

"Did my research over the course of a month or so and decided to purchase the zenhaven mattress for a variety of reasons, also decided to get an adjustable bed and since I didn't want to deal with handling the installation purchased it from Saatva, even thought it was more expensive. Hopefully I mad the right decision. Steve, the Saatva rep I dealt with was very helpful and informative in the process. I hope to receive the items within the next week or so."


Verified
5/5

2019-04-02

Ordering is a Breeze!!

"Great Customer Service, friendly knowledgeable staff and no pressure"


Verified
5/5

2019-04-02

Great Customer Service

"Customer service agents were able to effectively and quickly provide help. I really appreciate their courtesy!"