"Customer service has been amazing throughout my purchase and made it very smooth even when i was in doubt or having trouble with my order. The laptop came in good working order and i have no complaints so far on the build quality. Even added on replacing the thermal pasting and upgraded the wifi card days after purchasing the laptop. Shipping was quick and fast, much faster then i had expected. "
"Xotic has the best site of any PC builder / Reseller. And I have used a lot of them. As always, I am very satisfied!"
"I had an inconvenience and questions with my shipping, but at the end they were all solved by the fast and diligent support team."
"Quick and easy purchasing process "
"I was very happy with how easy it was to find the computer I wanted and to add on the extras I chose, and I am very excited about all the extra options and/or services you offer, I have always purchased from Dell, and now I think I have found a new place for all my future purchases. Thank you
John J Wayer "
"Excellent communication! Bought a custom laptop but due to the chip shortage and manufacture discontinuing my laptop had to pick something else. Through email and the online chat they were able to hook me up with a better custom built laptop. Due to having to wait so long from my initial order they went above and beyond to make it right I will be receiving a superior product from what I had originally ordered and at a much better price.
Cant wait to order with them again for my upcoming desktop upgrade."
"I work as a level 3 sys admin for a MSP in socal.
I have purchased at least 5 gamming laptops from XPC, and i got to say every single one has been amazing and always get a great price.
Compared to CDW or IGMicro, just cant beat it.
thanks XPC"
"They answered all the questions I had, but sometimes the wait time for online chat was too long (hours), so I had to contact them via email, and phone. I purchased a pre-order item that comes with some goodies (MSI GE76 Dragon Tiamat), and I was concerned that I wouldn’t receive those goodies if I ordered from them, but they have assured me that I would receive it. Xotic pc was the only place where I could customize my laptop the way I wanted, so I am very happy that I was able to pre-order from them. Edit: I just received my laptop, and it is absolutely beautiful!! It did come with the goodies that they promised would, and all of the xotic pc services were performed very well. I purchased a rush build, and a security tag etch, so it took about 11 days ( 9 business days), including 3 day ground shipping until I had the computer in my hands. They did the etching in under 24 hours, which is a service that usually takes 2-4 business days to complete. So I was very happy that it was done so quickly. I just wish that I didn’t have to wait so long to receive my product, but it was definitely worth the wait!! I have had no issues with it so far, and I hope it continues to work flawlessly! I am very happy with my purchase, and will definitely consider ordering from them again!"
"Easy to navigate and straightforward."
"Purshased a slightly customized MSI GP76 Leopard 11UG-076 laptop from Xotic PC and I have to say, that this was the best experience I've had purchasing a computer. They kept me informed all during the process with emails and their website. They even beat their time estimate which meant that I got my laptop the Friday before Father's day. It was perfect timing, because not even a day later my desktop crashed and had to be reloaded from scratch. I would definitely buy again from Xotic PC!"
"Purchased an ASUS ROG STRIX Q7133-ES96 only to be told it wasn’t being made anymore, however the team were extremely helpful in choosing another laptop that would also suit my requirements. "
"Needed to work some things around in order to get financed and get the video card I wanted. Sales was awesome in working with me to get everything figured out.
Will update when the PC arrives."
"I just got into my Graphic Design Program at the school I’m at and I need to find a computer that could obviously run the proper programs. I was able to find the perfect one for me and my price range. I asked my friends which site I should go to and they suggested Xotic PC. The purchasing process was very user friendly and I can’t wait to get my laptop from them."
"I really liked the way the ordering was set up. It was easy to select my customizations and see the price change. After my order, I got an email from the CEO, which was a nice touch. "
"this guys explained everything clear, i love the page and the way the put their specifications looking forward to buy more in the future
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"It was fast and easy to order my laptop."