"Easy to manage, loved how I could customize my order the way I wanted it. "

"Chat agent was very helpful with process "

"From order to delivery, the laptop came quick and is doing awesome. Thanks for the quickness and awesome service. Would recommend you guys to others in the future. "

"Fun gave me plenty of power in building my machine. Anticipating arrival! "

"I enjoyed the ability to easily add on customizations to my laptop as well as being able to spend a bit extra for QA on my purchase. First time buying here, Xotic made the purchase process smooth and fun. "

"I’m so happy i got to have this experience on getting a custom build laptop..I can’t wait till it come..been waiting hopefully it comes real soon..been playing with this slow laptop and tired of it..but this to this site i can have a fast one and pay them in payments…
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"This is my first time buying a gaming laptop and using Xotic as a company and I have to say I am extremely satisfied with my experience. The website is very easy to navigate and all of their products are clearly marked with details, features, and pricing. It did not take me long to make a selection and the customization process was very streamlined and well explained. Their prices are very competitive with everywhere else I looked, and I do not feel like I overpaid for anything at all. In fact, with the current promotion I was given a really nice MSI gaming backpack and a 5 button gaming mouse with my purchase free of charge. I have not received my laptop yet, but have no worries in regards to quality based off the numerous reviews I have seen about this company. 5 Stars."

"I have bought 2 systems from XoticPC. The website and PC customizer is easy to use/understand and I prefer it over the UI of similar companies.

My only complaint is that Xotic has decreased in variety of options over the years. For example, you used to be able to customize with a 3rd party GPU (like Rog Strix 1080) but it seems that they now only offer Nvidia reference cards. Which are great cards! But not the greatest options in the market. I believe RAM offers have suffered similarly, with less configuration options for ram speed, dual vs x4 RAM sticks, etc. I also wish Xotic shared more specific information about some of their hardware options (like comparing motherboard features); however anyone spending serious money on a PC probably knows how to Google parts to compare.

XoticPC carefully fills the case with multiple inflating cushion bags. GPU, cooler, motherboard, etc are very well protected during shipping, and the packaging is easy to remove without leaving behind any junk like packing peanuts.

The Windows install is fresh with no bloatware or the crazy junk that companies like Dell preload on their machines. Plug and play!
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"The website is easy to use, so that's a plus. The descriptions are okay, maybe a little light for a first time buyer. But honestly, there are a couple things lacking. For example, if a GPU requires a certain MOB, then it should not let you chose it without the additional upgrade, or if the MOB you chose has a max RAM frequency of 3600 mhz, then you should not have the option of 4000 mhz RAM chips. I'm addition, if you are gonna give away free shirts, then in the order screen there should be an option to chose the size, otherwise, if I am a XXL, and you send me a medium, then not only is it a waste, but frustrating.

Also, you offer several forms of financing, which is GREAT, but not split payments? Meaning if I am approved for 2k dollars, that's ALL I can spend... if I wanted to build a 2800 dollar unit, I can't use my 2k approval and supplement the remainder on a credit card? Seems to me like you would lose sales that way, as I ended up trimming down my build to my approval amount, and ordered the upgrades I cut from Amazon....

I am overall happy with my purchase, and anxious to see it built and shipped, but the experience could have been better for sure. Work on these improvements, and I promise, not only will sales go up, but so will customer satisfaction ratings.

Please note: this is a review of the purchasing experience only as I have not received the PC, if after all this, the PC is either not what I ordered, or not up to par, then there will be a completely different review for that. But I am hopeful that will not be the case. "

"The website was easy to navigate, the customization process was straight forward, the whole process from start to finish was efficient. Can't ask for more!"

"It has been a rough one, but I tell you, their costumer service is great. It's been about 5 months I've been talking with them and they always respond by the next day. They go above and beyond to help you out and get the order right. I definitely will be ordering more products from them in the future. Thanks for all your hard work XOTICPC"

"the website interface was just right for someone who has no idea about the terms written there. it would've been better though if there were more financing options with 0% APR but i guess what i got was enough. overall though, the experience of buying something from the website was just fine."

"They were prompt, handle any questions I had very quickly, and had a big emphasis on customer service"

"Excellent communication and customer service. When the product I pre-ordered was discontinued by the manufacturer the customer service rep. was extremely helpful in choosing a suitable replacement and quickly modifying the order. Shipping was quick, too. I'll be ordering from them again in the future."

"I Have bought 2 laptops already and had the best experience with both i love the support and the great quality i get from xotic pc thanks for a great product!!"