"Customer service has been amazing throughout my purchase and made it very smooth even when i was in doubt or having trouble with my order. The laptop came in good working order and i have no complaints so far on the build quality. Even added on replacing the thermal pasting and upgraded the wifi card days after purchasing the laptop. Shipping was quick and fast, much faster then i had expected. "
"I can't say enough about the amazing customer service I received during my recent purchase. They made the entire process incredibly smooth, even when I had doubts or encountered issues with my order. Their support was top-notch and I felt valued as a customer. Kudos to their team for going above and beyond to ensure a fantastic experience. Highly recommend!"
"Series was awesome and very helpful with the information I've asked about"
"very fast and amazing response times this team is on it "
"Site was very easy to use and had options that I wanted at a reasonable price. Can’t wait for it to arrive"
"This is my 2nd laptop from this company. They make a great product!"
"Customizing my new system was barnone a buffet of selections to make my new device fitted just for me. The shipping can be worked on for sure. The customer service staff for the online support are super... They should be wearing capes. All in all, I had a great experience ordering my new system, and it was at a better price than a majority of the big name box stores and online shopping giants."
"The xoticPC site was very easy to work with and find the exact laptop that is perfect for me. The pricing system was clear and accurate all through the cart and purchasing"
"Easy to select what you need for your computer with different options and prices "
"Very good shopping experience "
"Always easy to purchase. Never have issues. Products are always reliable!
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"It is always a great experience to shop with XoticPC. I am a returning customer and this time I did a Trade In of my Existing MSI GT77 with 12th Gen i9 for a new MSI Titan GT77 i9 13th Gen and the experience was great.
The whole process took hardly 2 week and my new Gaming beast is already on its way home.
Customer service is excellent and replies are always quick."
"Website was super easy to navigate and the computer shipped quickly. I love it!"
"I started using them when they were Sager. 2 of the other 3 ran as my desktop replacement and allowed me to play new games for 5 or 6 years before needing an upgrade. Bought my son the third to use for college and as a gamer and CS major he's loved it. He's on year 4 and it's still going strong."
"Easy to navigate and brought straight to the product I was looking for. Had the optional upgrades I wanted as well. All that with a quick and easy process."
"It was great to truly customize my laptop's features. And I loved to see the option for a 4 year extended warranty!"