"From the fist phone call, to the chats on their website, it was like talking to an old friend! They answered every question I had promptly, and never tried to up sell me on anything that I didnt need! Once my computer arrived I was amazed at the build quality, including wire management! It really looks like somebody took the time to do it right, and not just throw it together and get it out the door! As far as performance, this computer is amazing!! It's like I stepped out of a dump truck and got into a Ferrari!! I highly recommend you get one their PC's!! "
"My experience was a bit confusing due to some confusion with delivery but overall was great for my first time buying a computer from a company like this. The computer was up to my standards and more. Brocke was the person who worked on my PC due to some computer issue and he was so polite, patient, and very informative. Brocke you're an amazing employee and by far the best person I talked to during the complications I went through keep up the hard work and it was a pleasure to meet you."
"I just purchased my third PC from Xidax which speaks volumes about the product.
I want to devote my review extolling the value of Andrew Leddy has for the company. I am a "seasoned" citizen and not a techie at all. To his credit ascertained that early on and led me on a process which was truly an educational and enjoyable experience for me. Andrew's vast knowledge base coupled with his excellent people skills led him to guiding me in the direction that we were able to build and I purchase this new machine. Andrew is a people person and has great communicative skills. Couple that with his sincere and obvious desire to meet and exceed the customers wishes makes him a most valuable asset to Xidax. "
"Suhy (my Sales Rep I worked with) was knowledgeable, quick to respond, and hooked me up with a great discount. The process of building on the site is easy to do and is explained with a per part breakdown. Totally recommended."
"I just want to shoutout to Frank at Xidax who has been amazing with his customer and technical support. I was having some issues with my xidax computer and I was able to send it in directly to him for repair. He quickly diagnosed and fixed the issue (which required both a motherboard replacement and CPU replacement). He really knows his stuff and was really friendly.
Thanks Frank!"
"They have very good products and they were very quick to respond to me. Their services are the best I have seen so far."
"I just finished purchasing my second PC from Xidax, and as always the customer service experience was phenomenal. Suhy assisted me over the phone with my purchase and walked me through each step. I was very impressed with his eager willingness to help and his ability to answer any and all questions that I had from performance questions to preventative maintenance questions. I will always recommend Xidax PC's to my friends and family because I know when they speak to anyone at Xidax they'll be treated with respect and honesty. I truly feel like part of the Xidax family. Customer for life right here!"
"I created an order, not fully knowing exactly what I needed. I subsequently received a phone call from one of the sales associates, Austin Gomez, asking me several questions. Austin was then able to help reconfigure some of the unnecessary components from my order, while adding more essential components to the purchase. He was able to keep the purchase price within my budget range, and was ultimately able to give me the best 'bang for my buck'! I would send anyone to Austin for assistance. Great Job! And, Great Customer Service! Thank you! "
"I ordered a PC through Xidax last year and was originally cautious about online PC builders because I was new to the concept and unsure about the idea. However their website was easy to use and I was able to build a machine with the best parts available like an RTX 3090, Ryzen 9 5950XX, and a Dark Hero motherboard. Brayden and Brandon were a great help in getting my PC in awesome shape. So far after almost a year I haven’t faced any issues with it and am very happy with it. I would definitely recommend their services over their competitors because of how friendly and helpful their staff are, the build quality, and the great packaging that allowed my PC to come in completely factory mint."
"Adam is probably one of the most helpful sales assosiates/technical chat ive ever experianced. Id been waiting for my PC with no updates for a month so on the “estimated shipping date” i talked to Adam who told me they were waiting on a my SSD and suggested a much better one, i asked him for data comparing the 2 and after a bit (and some thought that id scared him away) he provided 1000% and convinced me into a solid upgrade at a decent price. If i could give more stars i would."
"This is my first custom pc I’m getting, Suhy was very helpful in helping me save some money as well as the questions I had made the process of it very easy"
"I have purchased 2 machines from these folks, my first machine is still running strong 7 years later! Suhy was knowledgeable, professional, polite and very squared away! I would recommend Xidax to anyone wanting to purchase a gaming rig!
Suhy, thanks for all your help man, I really appreciate it!"
"Adam was AMAZING! My bank was giving me issues for a few days and he was there every step of the way trying to help me. He was very patient and understanding. I am so excited to receive my new rig thanks to the help of him, because I would have had no idea where to start. He communicated with me and I had no sense of "just any old salesman" when it came to building it with him. He respected my budget, and gave me the best advice. I HIGHLY recommend Xidax and their team ESPECIALLY Adam! Thank you guys so much!"
"My experience with Xidax has been superb! I made some changes throughout the process for my build, they were very kind with directing me to the right products, and prices based on my schedule. Brandon was very patient with me on me making my decisions. The process was seamless on getting my system in order and very kind and knowledgeable. Xidax ROCKS!"
"Recently purchased a desktop from Xidax and it was painless. Their customer support was on point when I needed help configuring the computer. Suhy took the time to help explain what I needed and what I didnt for my needs and made some changes so for me so I got exactly what I wanted.. "
"I had the pleasure of bumping into Austin Gomez, Xidax Sales Associate. Using the chat function while browsing for a new PC. I had questions concerns and he guided me thru the process with recommendations and even when I left and came back he picked up right where I left off. Excellent associate an main reason I was able to complete and did complete my purchase. Can't wait to use my new machine. I go new every 15 years then patch. Looking forward to this new adventure."