"I had a bit of a struggle with my order due to something unrelated to Xidax themselves. But not only was the customer service phenomenal, but I also was able to win a GPU upgrade through the raffle. Spencer was a huge resource for both the build and various customer service inquiries. Overall I am incredibly satisfied with my experience with Xidax. The PC itself was exactly what I expected and they made sure that I got the most for my money. It should be noted that I looked at several other custom PC building companies and none matched Xidax in terms of price nor customer service."

"I cannot thank Xidax and Cody their product specialist who helped me on their web chat. I have never had this level of help from any online CS/Product reps. I also managed retail for 6 years and finding people who are this helpful to customers is a needle in a haystack kind of rarity. "

"The moment I bought the computer they were on top of it. A bit of a jump scare on how fast they were when I am used to day long waits for any confirmation. If I give a 15/10 to Xidax."

"Everything about my experience with Xidax was great. My sales rep, Shane Weatherton was great help in setting up my PC step by step with me. Highly recommended. "

"Spencer Johnson was great, he answered all my questions, of which there were many. He took the time and walked me through the whole process. He was very professional, and I feel that he understood exactly what I wanted and took pains to get me what I was looking for. As of this writing, I do not have the computer yet, having just ordered it, but I have no concerns that everything will be less than stellar. And, if something isn't right, he promised to make it right. Can't really argue with that. "

"I wanted to upgrade to a top tier sim racing build and was evaluating many custom PC builders (Maingear, Origin, etc.). What really differentiated Xidax from the others was their customer service. Spencer was very helpful in answering all my questions and was also very responsive with my messages post-purchase. Bonus to this great customer service was that Xidax even had a 4090 Suprim in stock!

I highly recommend Xidax and am very happy with my new PC."

"I worked with Suhy after putting together what I thought was a good build, asking for a quick double check. He made a suggestion on the power supply and SSD drives as well as confirmed my thoughts on the selection of the graphics card. I'm not an expert, but I'm at least knowledgeable enough to tell if something doesn't sound right. He helped me get the best components for the budget I was looking for.

There was a glitch with the Affirm financing application. Going through it isn't the best user experience, it's a confusing. However Suhy stuck with me and helped me by confirming the order didn't go through from his end, he was very patient and we got the order placed. Excellent service and much appreciated, had it not been for him I think it would have gone very sideways. "

"Suhy over at xidax helped me build my dream pc. He was honest with me and told me when parts were unnecessary and guided me to my ideal build. he also stay connected with me when I had questions about the fan layout even after I ordered. Very good customer service and sales expertise."

"Super responsive, polite, and down to business. Suhy needs to be employee of the month. Js.
Cheers to Suhy!!"

"Ordered the 4090-13900K prebuild: Staff always answered every question right away. The PC was great, all major company parts, no aftermarket garbage. I forgot the reps name, but they all took turns helping me while i decided over 2 weeks. PC came quick too. They are actually honest about shipping times and testing times. Sure, you will probably pay a little more but you cant beat their warranty too. Will buy again and recommend to anyone who wants a PC in the future. Cheers boys! Hope you stay in the game for along time to come."

"My helper Cody did an excellent job (twice) at telling me exactly what I needed to know and recommended me with the best suggestions and options. He truly made the process of building my first PC a cake walk. It was like talking to an old friend, so kind! "

"Suhy made buying easy. I was not planning to buy a PC tonight but the value was there and I got the support I needed. I didn't feel like the rep was just trying to up-sell me, every suggestion made sense and was often the cheaper or higher value option. "

"Suhy demonstrated an apt technical knowledge of the requirements for the build and offered insightful suggestions on how to improve it. He was incredibly patient working through some technical difficulties and his commitment to customer satisfaction was always evident. "

"Customer service was fantastic! I wasn't exactly sure what I really need, Suhy answered all my questions, and helped me pick what was best for my needs!"

"This is the first time I've had a custom PC. I had a buddy tell me "these are the guys you need to use" and I was a little nervous. I was spending a lot of money on this new rig but the product, the service, and my rep Spencer have been out-freaking-standing. I'd HIGHLY recommend them to anyone who's looking for the best.

He even called me to let me know what I ordered wasn't exactly what I needed. There were no hard upsells, or pushiness, just a real professional who told me what would make my life better and easier with my dream setup.

I won't order from anywhere else from now on and I suggest you do the same.

P.S. I was told by my friend it would take several weeks to get my new rig... these guys delivered in record time. I was damn impressed."