"From the fist phone call, to the chats on their website, it was like talking to an old friend! They answered every question I had promptly, and never tried to up sell me on anything that I didnt need! Once my computer arrived I was amazed at the build quality, including wire management! It really looks like somebody took the time to do it right, and not just throw it together and get it out the door! As far as performance, this computer is amazing!! It's like I stepped out of a dump truck and got into a Ferrari!! I highly recommend you get one their PC's!! "
"This is my first time purchasing my own computer, and I decided to go all out (max budget i can afford). Spencer Johnson helped me throughout and was very patient with me as I had a LOT of questions. He was very knowledgeable and helpful. I will be clear though this review is just for the customer service. I have not received my rig yet, and will update my review which will include my experience with shipping and with the rig itself. Hopefully there are no issues! Thank you again Spencer!"
"I was helped by Chris and Suhy! They are both amazing and answered every question I had. They helped me find a PC within my price range! Amazing service and would 100% recommend Xidax to anyone looking for a Pre-Built PC! Also don't forget to use those creator codes to get some money off! ;)"
"Customer service is above anything else. They make building and fixing your computer a easy process. Brocke smith is awesome. He took the time to check several prices for me until I got what I wanted. Dude made my experience amazing after getting my pc fixed. Thanks to you and the xidax team. Def recommend getting a pc from this company "
"Suhy was patient, helpful!"
"Sushy(sales representative) did such an amazing job answering my questions and helped configure my PC within my budget. I love my setup and he help explained components to me thoroughly. Overall it was an amazing experience "
"I work for Amazon so I know what great customer service is, but this guy Spencer who helped me with my build today was out of this world. He was not only friendly and not pushy but knowledgeable and helpful. First time I used this company and I will be back and will also recommend them to anyone looking for a PC build. Entire experience was amazing!"
"Suhy was quick to help me build the perfect computer. This is my third build with them and its always an enjoyable if expensive experience. Their quality and care are top notch. If you buy with Xidax you are no longer just a customer, they treat you like family."
"Suhy did everything and i just had to make sure i liked the stuff he did. Huge help and great customer service."
"Suhy was big help in getting the build done and getting through the entire process, thank you so much."
"Order my computer at the first of the week and it was shipped on Friday. That is outstanding service by and standard. I was contacted by one tech during the building process who advised me on one of my selections. He was very nice and informative. Sorry I didn’t get his name. R lindly"
"Suhy from the sales team was more than helpful through what is normally a painful process when finding what I am looking for without actually knowing what I need to accomplish what I want. From start to finish Suhy provided great advise and knowledge of the equipment I had questions about. He helped me to build a PC to push further into the virtual world of online flight simulation. Thank you Suhy for all your help as well as Xidax for the promoting a positive customer service culture within their outstanding customer associates."
"NOT ONLY DID Simon provide quality technical service he gave me the best options without going over my budget for this build. options options options. knowing what products your selling and sell the customer on the latest and greatest for their money is the best way xidax sales team is one of the best in the industry. ispent countless months trying to find that place that gave me a good feeling in my gut well xidax was that one that made the cut..i will promote the team im now on sheewww thank you every one xidax redrogaming "
"Adam mclaughlin is definitely one of the best people I’ve had the pleasure chatting with on the xidax team. He was extremely patient with all of my silly questions and mistakes in the process. Made sure he was available when needed and walked me through how to take apart some of my pc to access the part I needed to be checked. What a fantastic guy!!"
"Suhy was very helpful finding me a build to compare to or better the current PC I have. The overall experience was extremely possitive and I plan on sending people his way. He was very informative, friendly and professional in answering all of my questions and concerns. Thank you Again Suhy! I look forward to the fun ahead on my new PC"
"Brayden was the model customer service member and needs to be given a raise or promotion due to his amazing customer service skills and just all around being able to work with customer! 10/10 rep "