"The T-shirts and polos from Gildan is high quality and the price is more than fair. The shipping is fairly priced and the shippingtime is very acceptable. GREAT SELLER"

"After just 4 wash cycles all 15 tees fell apart at the seams. On many the sleeves fell off in the washing machine.
Quality is junk and shameful."

"I have been using Wordans as my supplier for about 2 years now. My first interaction I ever had with them was me sending an email to compliment them on my first order, everything went smoothly and wanted to take the time to compliment a job well done.

Since then I have had items arrive dirty and not wrapped in plastic. So next order in the notes section I asked for items to be wrapped as some items were not usable in last order. These requests were ignored and more items arrived unwrapped and again some unusable.

Then 70% of one of my orders were not shipped. This happened during the most busy and popular time for shopping (the lead up to Christmas) and caused me SIGNIFICANT financial loss on an already tough few years from the pandemic.

Once my order arrived and I realised it was missing a lot of items I reached out to the questions@wordans email explaining there were many items missing and the urgency of which I need them as I was expecting them with the rest of my order.

My message was not met with a response for an ENTIRE WEEK and I am confident that they would have happily stole from me by not fulfilling my order and left my plea with no response had I of not reached out on another platform. This time resorting to the facebook page to try and get a response. I was met with a very brief and insincere 'sorry for the inconvenience.' but they said they would look into it.

Fortunately they got the ball rolling, I am still yet to receive the order though so can not comment on that. However there was no urgency from their end, no courtesy express post to make up for their mistake. Not an apology or acknowledgement for their mistake. The person even referred to them as 'replacement' items as though they had been sent in the first place. I have had no response to my query regarding the type of post as I requested express to try and close the gap of when they should have arrived and am confident they will not respond to me again.

I have reached out to Beechfield (my main brand) and informed them of the terrible business practice displayed by this company and they have shared a more professional stockist and I will gladly leave Wordens in the dust. What a shame.

"

"The worest place i ever tried to deal with been in business 12 year hardest ever poor customer service"

"I ordered several items online and had to return them due to sizing issues. I tried many times via email to receive my return but still nothing and it has been since May 2021. "

"Timely shipping and arrived in good condition. Totes are thicker than I expected (which is great!) and very nicely ironed too. Perfect for my hand painting work right away. Will definitely order again. Thanks! "

"Been spinning my tires with Alejandro trying to get to a resolution about the wrong size sent to me, but I ended up just emailing customer service because he just isn't as prompt as he once was and it's been 5 days shy from a month.

Was ok at first, now he's nowhere to be found."

"The site is very easy too navigate! Love that you can fill and the quantity, and get the price right away!
Wordan is my "Go-to" supplier "

"Easy to order, good size and the feel of the fabric was amazing!
The only reason it’s 4 and not 5 stars is that it took a little longer than I hoped for it to arrive. "

"Excellent Customer Service at Wordan's! Last year I purchased items from Wordan's for family Christmas gifts, and this year, upon my recommendation, we purchased many items for our employees. Customer Service was excellent - quick response, helpful suggestions and great service. I would highly recommend Wordan's . A special thank you to Ross, in Customer Service - who helped me immensely - quick and excellent resolution, followed by great and speedy delivery!"

"This is my second order with Wordans. The colours match exactly my company's logo and I received them quickly so I could have them werned for my Fall photoshoot"

"I have made my fair share of Tshirt and sweater orders and they are so efficient every time it makes my life and my business 100x easier"

"Wordan's delivers quickly - generally within 48 hours. That is the kind of service we need. Product is priced right for our business and they have a wide assortment to choose from. Processing payments is easy and most importantly - their site is easy to use! They tick off all the right boxes and we will continue to use Wordan's for our promotional apparel needs."

"The shirts were ok, I just don't like how they pack them as well as box them. I received a package a day it was raining and the box was flimsy and not sturdy. Also, not saying Wordans did it but the box was torn and shirts got wet. I tried to reach out and got put on hold to long so I hung up. Everytime and I mean Everytime I have placed an order the box comes falling apart it just wasn't raining the other times. I'm not being funny or trying to be degrade Wordans but it's the honest truth!"

"Very furious with this quality. This material is a big junk. Cotton quality have big pilling and sewing very bad. This is an ambiental desaster and planet will loose só much with sellers like Wordans. Primar as bad quality but I bought a nightmare. Nobody da use this junk in the street. They should pay for produce and sell junk. "