ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.88/5
Chance of future purchase:
3.75/5
Shipping & packaging:
4.08/5
Customer service:
3.40/5
Return/Replacement policy:
2.96/5

2/5

2023-01-17

Be aware (Wordans Sweden)

"Their return-system is such a mess.
I been refunding them items for about 30000 SEK, they do not take responsibility in repaying me, saying they have lost the packages.
4/6 refunds have not been repaid yet, and I did return them 8-12 weeks ago.
They hardly get back to me explaining anything, no excuses etc. I have to text them every week asking about lost packages and my repayment.

This is fake or very badly handled. And I am greatly sad and upset.
"

Detailed Review Benchmark + -
Pricing of products and services
Product Returns/Refunds/Exchanges

1/5

2023-01-08

Beställde en orange långärmad bomullströja SC361 Fruit of the Loom. Men fick fel.

"Jag beställde Fruit of the Loom SC360 raglantröja för män. När jag tittar i förpackningen finns ingen retirsedel så jag kan skicka tillbaka den?"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-12-19

Best value for money all day pof the week. Great comfortable t-shirts and polo's.

"Size was correct on all clothes and matched your fitting guidline. Package was delivered fast so I'm really satisfied."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2022-11-30

Perfect!

"Very good shape and feeling with the fabric. I am 100 % satsfied with my purchase. It does not loos figure after a wash.
After searching for good tshirt for a while I hade found them, I am going to order more
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-11-30

Quality and delivery

"On time and very good quality.
Size was as experter.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

3/5

2022-11-28

3 out if 11, poor quality and broke after

"3 out if 11, poor quality and broke after washing them. The neutral coloured bags. To bad. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2022-11-13

Hoodies and sweatshirts

"Good price, arrived fast! Perfectly packaged, really good quality clothing."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

2/5

2022-10-08

Mediocre quality

"I ordered 6 Fruit of the Loom t-shirts. After wearing and washing for a couple of times the seams under the armpits broke. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2022-09-28

Easy to order. Fast delivery! Excellent quality! Professional and reliable company! Highly recommended! Look forward to placing more orders.

"Easy to order. Fast delivery! Excellent quality! Professional and reliable company! Highly recommended! Look forward to placing more orders."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2022-09-23

Excellent customer service

"Very easy to work with. Ana, was polite and very helpfu.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

1/5

2022-09-03

kundtjänsten är oprofessionell och slarvig

"kundtjänsten var oprofessionell och slarvig när jag returnerade min beställning"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2022-08-17

Terrible service

"Have been waiting for an hour to get in touch with the customer service by phone being "the number one in the queue"."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

5/5

2022-08-01

Amazing customer service & great products!

"Wardans delivered my items in 2 days less than the predicted time, the quality of the clothing was even better than I expected. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

2/5

2022-07-19

Good Impression Initially but disappointed with Customer Service very poor

"This has been the 2nd purchase from Wordan's purchasing construction workwear for my partner. The quality, the price the delivery has been good. However the 2nd purchase I recently bought included three hi-vis jumpers and three hi vis tee-shirts. The jumpers where fine as I have purchased this particular brand before. Two of the tee-shirts however the fit was too small so I have been looking to return them. So far I have sent a mail 14th,17th and again this morning looking to return as they have a 14 day policy for returns and so far I have had no response. Now maybe given the benefit of the doubt they haven't received my mail and this review will prompt Wordans to have a look for the mail and reply with the necessary detail for returns. As I am nearing the end of the 14 day returns window it concerns me that they won't still accept the return. !!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

2/5

2022-05-19

DEFECTIVE GARMENT

"Small holes in the shoulder area of the t-shirt, probably caused by pests. Who bothers to return for a garment for 20 Eur?
But for sure there will be no more orders from me.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process