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Product & services pricing
4.78/5
Chance of future purchase:
4.78/5
Shipping & packaging:
4.85/5
Customer service:
5.00/5
Return/Replacement policy:
4.82/5


Verified
5/5

2023-10-05

Satisfied Customer

"My whole experience from Willygoat has been great. They answered all of my questions, helped me find the products I was looking for, were up front about the lead times on products, and assisted me with getting what I needed shipped in a timely manner. "

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5/5

2023-10-04

Excellent Customer service!

"Great communication! Very easy process to order, ask questions and confirm payment and delivery! "


Verified
5/5

2023-10-04

Great service!

"I ordered the blocks for under my son’s swing set. Not only did they come really quickly, WillGoat was very responsive to any questions I had and provided thorough instructions for delivery. The blocks are amazing and helped level out the set and keep it off the grass/dirt."

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Verified
5/5

2023-09-29

WillyGoat is truly the GOAT of playground equipment!

"As the Student Council representative at our public elementary school, we have LOVED the interaction we've had with WillyGoat. We've bought several thousand dollars worth of equipment and cannot wait to order more! The customer service is amazing!
PS...don't let the shipping video cause you concern--shipping and delivery was a breeze!
Thank you, WillyGoat!
"

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Verified
5/5

2023-09-28

Spectacular Product

"Finish on the product is spectacular. It was easy installation with great documentation and consistent, great customer support."

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Verified
5/5

2023-09-25

Amazing Service!

"I ordered the portable Gaga ball pit Gaga2go, and I am very satisfied with my experience ordering from willygoat. They got back to me quickly with answers to my questions and were more affordable than the other websites and places. I would recommend them to anyone looking for playground equipment. "

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Verified
5/5

2023-09-21

Kids love it!!

"My Childcare kids absolute look the bikes and race track we use it every day. Shipping was awesome got it before it was scheduled to be here. we don’t have ours screwed together because i made a mistake with lay out but it will be fixed this year yet!!!"

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Verified
5/5

2023-09-21

Best customer service!

"I order from them frequently and they always have the best customer service "

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Verified
5/5

2023-09-14

Great!

"Great product! Very timely!"

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Verified
5/5

2023-09-14

Playground equipment!!

"Equipment was is excellent condition! Shipping was easy on time and no problems! Highly recommend. "

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Verified
5/5

2023-09-14

Easy and Efficient

"WillyGoat Toys and Playground made the equipment buying experience easy and stress free!"

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1/5

2023-08-09

Misleading Ship Times and Unhelpful

"We ordered a playground for our public beach with a contracted arrival date of 1-3 weeks. 3 weeks later, we received an email stating it would be at least 10 weeks until it arrived. At first, Gail (from WG) said this was due the color we ordered. After following up and requested to swap colors, she then stated it was actually issues with their new distributor, but failed to inform us that they switched distributors at the time of ordering. Regardless, we are still trying to follow up with their head of sales, given that this playground was purchased with grant funds and has legal stipulations on when it must be installed. If need be, we will get our County's legal team involved. Unless this is resolved, we do not recommend doing business with them and will also be reaching out to the Better Business Bureau."

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Verified
5/5

2022-10-14

Amazing Playground Equipment

"WillyGoat did an awesome job in helping our church select the best equipment for our new kid's playground. The process from start to finish was very pleasant. The installer did a great job & we are excited for our kids to begin using it. Would highly recommend WillyGoat for any group that needs playground or outdoor equipment."

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Verified
5/5

2022-08-12

Extraordinary Company to Work With

"Willygoat is a company that goes above an beyond, from product to customer service. I would recommend this company to everyone. They kept in constant communication from point of sale through the delivery process. Customer service is absolutely the driving factor behind their company's success. "

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5/5

2022-07-16

Great company to work with

"Our neighborhood was searchingfor a new playground system. After many bids and research we went with willygoat.com. The company had friendly helpful staff through the whole process. They had a large selection of systems at great prices. They also offered professional installation which we went with. Once ordered we were upgraded weekly about shipping and delivery dates. Once on site a team member organized professional installation for us within a timely manner of arrival. The install team did a great job with installation and were very clean and professional. we will definitely be ordering add ons in the future from willygoat.com"

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