"finally received and waiting for results
"

"Poor service, poor communication. Ordered 5 bars of soap - got two. Just got a refund notice for two more - from the order I place a MONTH AGO. Nothing about the one more bar they haven't sent yet. Originally, it was $10.65 to ship the five bars, works out to $2.13 per bar. My refund for shipping for the two bars was $2.18, should have been at least $4.26. I wouldn't order just one or two bars and pay that much for shipping - part of ordering five bars at once was to spread the shipping cost out. I did write to customer service once - took four days to get a response."

"I ordered a product on 9/9. I realized that the product hadn't been delivered so I called the customer service number. I did not get anyone on the phone and left a message. Aft a few hours I didn't get any calls back so I sent a email stating that I would file a dispute with my credit card company and within an hour received an email back stating that they never received the product from the vendor and would issue a refund which they did. I don't think anything would have been done however had I to called and followed up. I did not receive any emails stating there was an issue with my order. All I all i was disappointed that they advertised a product they didn't have and did not notify me of any issues."

"Although,at times I might have to wait awhile for my order it's only because you provide the freshest product possible. One of my repeat orders,the Green Magma,is always of the highest quality and by far,the freshest I've purchased anywhere else."

"although the product wasn't in stock..service was prompt & courteous"

"Everything went without a hitch, I found the product I needed (Divacup), filling out the order information was easy, and I got it in a timely manner. Overall, excellent online shopping experience."

"It too way too long to receive my order."

"The product was a good price but shipping took too long. Probiotics need to be shipped quickly bc they need to be kept cool."

"order was filled and shipped in a fairly fast amount of time, post office took a little longer for it to get here, but I didn't need the item right away so it worked out."

"The experience would be perfect if the shipping cost was diminished.
Thanks!"

"Ordered merchandise many weeks ago and heard nothing. However, they did respond to an email inquiry very promptly. They reported a problem with the supplier and offered to expedite the shipping when the product arrived. I would have liked some notice earlier. Maybe I would give a 1 for speed and communication, but a higher number for responsiveness."

"I ordered two items the 7Th of September and was told I would get an email telling me when the items would ship. My account was immediately debited, but no email came. After waiting for a couple of weeks, I contacted them by email on September 20Th. It took several days to get a response, but I was then informed that the two items I ordered were on back order. One would come the next week, and they said they would ship it out within 2 hours of its arrival, and they said they would upgrade my shipping to priority. It came Saturday- 3 days later (September 28Th). The other item wouldn't be in until the middle of October. If I'd known at the time of the order that they didn't have my items in stock, I would have ordered somewhere else. I won't be ordering from them again. Ever."

"Great product. Great customer service. Fast delivery & great price!"

"I made inquiry about my order and received a reply in only 24 hours. Great service! I'll be sure to go to Wild Earth Market again."

"very friendly and responsive"