ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
2.50/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


5/5

2019-11-05

Great prices, even better customer service.

"They provided great customer service, communicating all through the order and delivery process. They had the best price of anywhere I could find on the internet and delivery was very fast (3 days) to FL. I highly recommend them as being a trustworthy e-tailer, and will definitely be ordering from them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2019-10-18

Best prices with amazing customer service

"Wellbots has the best prices for any products. You can purchase some of the best drones on their website for the lowest prices. They also have outstanding customer service, and always through with emails and phone calls. I couldn't be happier to have chose them to do business with. It's an excellent platform to buy all sorts of different tech gadgets. I definitely recommend them. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-10-04

best prices and fast shipping

"very good prices and quick shipping. The staff is also very friendly. "


5/5

2019-07-18

Regular buyer and always been happy with them

"I have been buying from them for over 3 years. Never had any issue, always of great help over chat or phone when I had questions between products. Easy to deal with. Def recommend them!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-07-17

Good place to buy tech gadgets!

"Good place to buy tech gadgets! I am a huge tech fan and Wellbots is my go to place to learn more about new gadgets and buy. Best service and price out there!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-07-17

The most personal customer service I have ever gotten

"What struck with me when ordering on Wellbots is the customer service that is very personalized. I called them first to get advice on a robot vacuum I wanted to purchase. They redirected me to a better and cheaper option and even gave me a small discount over the phone. The order was shipped the next day and I received it very quickly afterwards. No problem with the product (brand new). This company deserves to be known. They sell the best and newest tech products out there and I will definitely shop with them again for my tech needs (plus you get 2% cashback for each purchase you make with your wellbots account)."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2019-07-12

Wellbots changed return policy after purchase

"Buyer beware! I purchased a pool vacuum, at the time the return policy stated "full satisfaction guaranteed" - after return request this has been changed. Now I had to return the item to manufacture and AFTER the item is tested to be defective I will get a refund. No idea how long this takes but I will be charged interest on my credit card. Very poor service took 10 days to get a return shipping label - very poor customer service.
The status of order #9015229 is now Shipped

Order Details
Order Total:

$579.00 USD

Date Placed:

9th Jun 2019

Payment Method:

Amazon Pay
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-06-13

Excellent customer service and great prices all around

"Wellbots is really customer oriented. I called their customer service and they give me great advice as well as a nice coupon code over the phone! They always have the newly launched products and I have been shopping for smart products (drone and roomba vacuum) for a few years now. I have ordered several products and accessories on their platform and it always ships in time the next day. I highly recommend Wellbots for your tech purchases."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-06-12

Amazing Service!

"Personalized service, was able to speak with someone before ordering. I wanted to thank Wellbots for their amazing customer service regarding my order. I received it after a couple of days, and so far, it is unbelievable. They didn’t promise it would be here that fast but they hinted that it could. I was blown away how fast I got it. They are as fast as Amazon! And a much better price."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

1/5

2019-06-09

Poor customer service, refused to fix error on their side, unable to return

"Wellbots shipped order to the wrong address and refused to do anything about it. The order ended up arriving much later and they again refused to help with return. Worst shopping experience."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2017-12-06

Great customer service & products

"I would like to say a big THANK YOU to this dedicated team achieving a great work despite the craziness of the holiday season ! Keep going guys, the products are awesome !"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2017-12-02

Selling products not in stock

"I naught a dji drone on nov 25 and received an email a week later saying I might get it before Christmas. No indication when ordering that it was out of stock. Poor communication and poor business practice. But somewhere more reputable that will have the product ready to ship. "


5/5

2017-11-21

Awesome online store

"I called the customer service and they really helped me choosing the right drone for my son. I recommend this company as they seem a lot more customer-oriented than other big brands such as BestBuy, etc..."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges