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Product & services pricing
4.27/5
Chance of future purchase:
4.55/5
Shipping & packaging:
4.59/5
Customer service:
4.88/5
Return/Replacement policy:
5.00/5
Featured Review


Verified
5/5

2021-04-11

Excellent service!

"Quick, easy, painless ordering and pricing was best in comparison to similar providers. Thank you!"

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Rep reply posted 2021-04-13
A rep from WebEyeCare, WebEyeCare, has responded:

“ Thank you for your recommendation. ”


Verified
5/5

2021-04-09

Excellent and Quick Service!

"WebEyeCare is the best online contacts company I have ever used. They are quick and the contacts are low priced. God bless your day!"

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Rep reply posted 2021-04-13
A rep from WebEyeCare, WebEyeCare, has responded:

“ We are thrilled to hear that you have been pleased with your experience. Thank you for the recommendation and we look forward to serving you in the future. ”


Verified
5/5

2021-04-06

WebEyeCare Experience

"I have been using WebEyeCare for many years and have received same great service that keeps me coming back!!"

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Rep reply posted 2021-04-13
A rep from WebEyeCare, WebEyeCare, has responded:

“ Thank you for the kind words. We greatly appreciate your recommendation. ”


Verified
5/5

2020-12-29

Great Quality and quick delivery

"Yes, they arrived on time. Feel great and are priced very reasonably. I highly recommend WebEyeCare"

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Rep reply posted 2021-03-26
A rep from WebEyeCare, WebEyeCare, has responded:

“ Thank you so much for your kind words and recommendation. We greatly appreciate it. ”


Verified
5/5

2021-03-16

Timely Delivery and Great Price

"Received product in a timely manner and at a great price, compared to other online retailers. Other sites with comparable prices did not seem as trustworthy. Product as described. "

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Rep reply posted 2021-03-16
A rep from WebEyeCare, WebEyeCare, has responded:

“ Thank you so much for your kind words and recommendation. We greatly appreciate it. ”


Verified
5/5

2021-03-11

Easy and cheap

"I was lucky to find the contacts that I wear at a discounted price here on webeyecare.

I saved about 50% of what I would usually pay for my contacts and they arrived quickly and the buying process was super easy
"


Rep reply posted 2021-03-11
A rep from WebEyeCare, WebEyeCare, has responded:

“ We are thrilled to hear that you have been pleased with your experience. Thank you for the recommendation and we look forward to serving you in the future.


Verified
4/5

2021-03-11

Good service

"Good service ... the contacts are custom so we haven't received them yet but we've always had good service with them "

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Rep reply posted 2021-03-11
A rep from WebEyeCare, WebEyeCare, has responded:

“ We are thrilled to have exceeded your expectations. Thank you so much for your kind words and we look forward to serving you in the future. Your order is scheduled to ship today. Please let us know if you have any additional questions!”


Verified
5/5

2021-03-06

Good purchase

"I got the item as described, delivered on time and the administration fee was low compared to other websites. "

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Rep reply posted 2021-03-08
A rep from WebEyeCare, WebEyeCare, has responded:

“ We are thrilled to have exceeded your expectations. Thank you so much for your kind words and we look forward to serving you in the future. ”


Verified
3/5

2021-02-26

Delivery was fast... after I asked for it

"I honestly enjoyed my checkout experience. What I didn't appreciate was being emailed that my contacts were back-ordered 3 days later and it would be 7-10 days before they were back in stock with no option to upgrade my shipping for free or even a partial refund for the delay. If you tell someone that their contacts will be there in a certain amount of days and then double that time, I think it's only fair you offer some recourse. I did finally get a hold of customer service and had to argue my way into a shipping upgrade."

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Rep reply posted 2021-02-26
A rep from WebEyeCare, WebEyeCare, has responded:

“ Thank you for reviewing your purchase with WebEyeCare. Our system shows that your order was placed on Tuesday the 16th and labeled for shipment on Friday the 19th. Most orders do take 1 - 2 business days to ship. We do apologize for any inconvenience caused by the order taking a 3rd day to ship out. Your tracking does show the order was delivered on the 23rd. Please let us know if you have any additional questions. Thank you! ”


Verified
5/5

2021-02-24

Easy ordering experience

"Efficient, easy way to replenish my contacts
"

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Rep reply posted 2021-02-25
A rep from WebEyeCare, WebEyeCare, has responded:

“We are thrilled to hear that you have been pleased with your experience. Thank you for the recommendation and we look forward to serving you in the future!”


Verified
5/5

2017-12-28

Quick & Easy

"Ordered online easily & received lenses fast. Definitely will be coming back! Glad I gave them a shot - worth it on price alone! Don't believe negative reviews."

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Rep reply posted 2021-02-25
A rep from WebEyeCare, WebEyeCare, has responded:

“We are thrilled to have exceeded your expectations. Thank you so much for your kind words and we look forward to serving you in the future!”


Verified
5/5

2021-02-18

Great Prices

"These contacts are the best price I’ve EVER seen!! I’ve been wearing contacts for 30 years and I’ve never been able to find them at such a great price!! Thanks so much I will forever buy from this company!! "

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Rep reply posted 2021-02-25
A rep from WebEyeCare, WebEyeCare, has responded:

“Thank you for the kind words! We greatly appreciate your recommendation!”


Verified
1/5

2021-01-07

Horrible Company

"I have called, left messages, emailed, sent chat messages and not one response on my order. This is the worst company ever! I will never order from them again."

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Rep reply posted 2021-02-16
A rep from WebEyeCare, WebEyeCare, has responded:

“ Thank you for reviewing your purchase with WebEyeCare. We greatly appreciate your feedback. Our system shows your referenced order 90796864 was placed on January 3rd, shipped on January 10th, and delivered on January 14th. Also, our records show we have responded to all three of your emails. Based on this your order is considered to have been completed on time, and we cannot find a cause for such a poor review. If you could please provide some additional insight as to the reason for your review by emailing Info@webeyecare.com. Thank you!”


Verified
3/5

2021-01-04

Prompt shipping

"My order not shipped until 1 month later when I tracked the order and contacted customer service"

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Rep reply posted 2021-01-06
A rep from WebEyeCare, WebEyeCare, has responded:

“We are very sorry to hear this and apologize for any inconvenience you may have experienced. We greatly value customer feedback and would love to connect with you to ensure we remedy this. Please contact info@webeyecare.com if you have a moment. Thank you.”


Verified
1/5

2021-01-03

Terrible order experience

"This company took forever to process my order and had no transparency. I emailed, called, left messages, and still all they could tell me was that my order was processing (why I don't know) or that they were waiting on my Dr. However, I directly uploaded my rx several times for them. Why do you need to reach my Dr when her written prescription was provided SEVERAL times? The website was horrible to navigate and wouldn't let me log in to see what was happening with my order as it was always under construction. Shipping was very slow as well. The whole process from when I placed my order to when I actually received my contacts was almost a month. Absolutely ridiculous. The value is not worth the hassle. I'll never order from them again."

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Rep reply posted 2021-01-06
A rep from WebEyeCare, WebEyeCare, has responded:

“ Thank you for reviewing your purchase with WebEyeCare. Our system shows the prescription you provided was written for AquaSoft Daily and not the Clariti 1 Day your order was placed for. As contact lenses are a medical device their prescriptions are brand specific. Since the brand ordered did not match your prescription we had to verify the order with your doctor's office. Once we had permission to fill the order it was moved to our shipping department. Please let us know if you have any additional questions. Thank you!”