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Product & services pricing
4.27/5
Chance of future purchase:
4.55/5
Shipping & packaging:
4.69/5
Customer service:
4.88/5
Return/Replacement policy:
5.00/5
Featured Review


Verified
5/5

2021-09-16

New Eyeballs

"Very easy to order and my prescription was incomplete, Doctor error, the called and got the script corrected, and shipped the contacts in a couple of days."

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Rep reply posted 2021-09-20
A rep from WebEyeCare, WebEyeCare, has responded:

“ Thank you for the kind words. We greatly appreciate your recommendation. ”


Verified
5/5

2021-09-15

order contacts

"Placed my order online long before I ran out of contacts because with other companies it seemed to take weeks for my contacts to be processed and shipped. Not with webeyecare. My order was processed and shipped quickly and I received the order much sooner than expected. Wonderful experience. Will be using webeyecare again. "

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Rep reply posted 2021-09-20
A rep from WebEyeCare, WebEyeCare, has responded:

“ We are thrilled to have exceeded your expectations. Thank you so much for your kind words and we look forward to serving you in the future. ”


Verified
5/5

2021-09-10

Great price great lens

"Paid like $22 for 30 lens. Great price for really good lens! They are super comfortable and wear well all day. 2-3 were a little wonky but still worked. For the price u can’t beat it. I definitely recommend and would repurchase from this site! "

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Rep reply posted 2021-09-15
A rep from WebEyeCare, WebEyeCare, has responded:

“ We are thrilled to have exceeded your expectations. Thank you so much for your kind words and we look forward to serving you in the future.”


Verified
5/5

2021-09-09

Slow Order Fulfillment

"UPDATE: Well, that was a pleasant surprise. Just minutes after posting my review, Mark called me and offered to send contacts to our vacation condo so I won't be out. You can't ask for more than that!

ORIGINAL REVIEW: I ordered my contacts two full weeks before my vacation, allowing plenty of time for them to be delivered. They weren't even shipped until eleven days later (a "warehouse issue" they said). Now my lenses will sit in my mailbox back home for two weeks, while I'm vacationing in the same place (Orlando) that they shipped from!
I'll find a different seller for my next order.
"

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Rep reply posted 2021-09-09
A rep from WebEyeCare, WebEyeCare, has responded:

“I am very sorry to hear of the inconvenience you have experienced. We are eager to remedy this. Please give us a call at (888) 536-7480 when you have a moment. Again, I am sorry for the inconvenience and hope to connect you with our team soon.”


Verified
5/5

2021-09-08

Great Service, Competitive Pricing

"I'm so glad I found WebEyeCare. I received straightforward answers to my questions and a very competitive price. The WebEyeCare team kept me very informed as to the status of my order before and after shipment. With service and pricing, WebEyeCare is the place I will continue to shop at. My only suggestion would be to allow payment with flexspend Visa; that would have made the overall experience perfect. Thank you for a great shopping experience from beginning to end!"

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Verified
2/5

2021-09-04

Recent purchase

"I ordered contacts was not told they were back ordered it took about 3 weeks to receive "


Rep reply posted 2021-09-09
A rep from WebEyeCare, WebEyeCare, has responded:

“I am very sorry to hear of the inconvenience you have experienced. We are eager to remedy this. Please give us a call at (888) 536-7480 when you have a moment. Again, I am sorry for the inconvenience and hope to connect you with our team soon.”


Verified
5/5

2021-08-24

Fast shipping & cheap prices!

"Overall an amazing experience ordering through WebEyeCare! I spent half the money I would’ve spent buying my contacts elsewhere and they even shipped out the day after I ordered. My only complaint is they didn’t update status until they were out for delivery, but everything came fast so it’s not a big deal! Will be ordering from them again in the future :) "

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Rep reply posted 2021-09-20
A rep from WebEyeCare, WebEyeCare, has responded:

“ Thank you for the kind words. We greatly appreciate your recommendation. ”


Verified
5/5

2021-08-22

Always Reliable and Right On Time!

"Needed contacts and re-ordered. Saved $ and order was delivered faster than expected! "

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Rep reply posted 2021-09-20
A rep from WebEyeCare, WebEyeCare, has responded:

“ We are thrilled to have exceeded your expectations. Thank you so much for your kind words and we look forward to serving you in the future. ”


Verified
2/5

2021-08-13

Shipping

"I ordered the contacts Sunday and put 1 day delivery because I needed them for Monday. So I paid the extra $30 to get them, instead I get a email saying they need more information about my prescription. So I don’t get them Monday, I sent everything and turns out it wasn’t enough information so I had to now send more information and wait until Tuesday. I got nothing Tuesday or Wednesday until Thursday. So why did I pay the $30? If I was still gonna get them 4 days later instead of 1 day. I should’ve just not paid the 30 and got them some other day instead."

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Rep reply posted 2021-08-15
A rep from WebEyeCare, WebEyeCare, has responded:

“Thank you for contacting WebEyeCare. We offer Next Business Day AIr. Lenses ordered on a Sunday would not ship until Monday at the earliest as our orders only ship Monday - Friday. If you can please provide your order number we would be happy to look into your complaint further. Thank you. ”


Verified
2/5

2021-08-12

Wrong contacts twice

"Was going on a trip needed contacts asap. Paid $29.95 for express shipping to receive the wrong eye contact twice. Was sent a label to return the contacts slow mail. Basically it took me 12 days to receive the right contact."

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Rep reply posted 2021-08-15
A rep from WebEyeCare, WebEyeCare, has responded:

“ Thank you for reviewing your purchase with WebEyeCare. Our system shows the order was placed for the Right Eye only. When we were contacted to change the order to the Left Eye it was already processing with our shipping department. Our system shows we did process the exchange and sent the correct lenses promptly. Please let us know if you have any additional questions. Thank you!”


Verified
5/5

2021-08-11

Excellent

"I really love ordering my lenses from here. You really cant beat that price and quality. The fact that there is free shipping on all orders no matter how small your order is amazing! Shipping is fast too. I'm going to be a regular customer. "

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Rep reply posted 2021-09-20
A rep from WebEyeCare, WebEyeCare, has responded:

“ Thank you for the kind words. We greatly appreciate your recommendation. ”


Verified
5/5

2021-08-08

Easy process!!

"Ordering was easy, shipping could have been a little quicker but all in all they got here. :-)"

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Rep reply posted 2021-09-20
A rep from WebEyeCare, WebEyeCare, has responded:

“ We are thrilled to have exceeded your expectations. Thank you so much for your kind words and we look forward to serving you in the future. ”


Verified
5/5

2021-08-07

Contact order

"Very pleased with the fast service. I ordered and received my order in 2 days."

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Rep reply posted 2021-09-20
A rep from WebEyeCare, WebEyeCare, has responded:

“ We are thrilled to have exceeded your expectations. Thank you so much for your kind words and we look forward to serving you in the future. ”


Verified
5/5

2021-08-06

Fast and easy

"Easy and convenient shopping. Fast shipping with great prices makes Web Eye Care my go to online contacts resource."

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Rep reply posted 2021-09-20
A rep from WebEyeCare, WebEyeCare, has responded:

“ We are thrilled to hear that you have been pleased with your experience. Thank you for the recommendation and we look forward to serving you in the future. ”


Verified
3/5

2021-08-06

Longer than expected!

"First and foremost, contacts did come in correct. I ordered my wife's contacts on a Sunday , I got an email confirmation of order, it took almost a week for them to send me an email stating they have been trying to get prescription from eye doctor even though I sent it but it somehow got lost. I sent it again, then I got an email saying they can read prescription so I told them what it was. It took over 2 weeks for the contacts to arrive. Positive side, they are the right contacts."

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