"If I could give a zero I would. Don’t purchase from them. Period. "

"Everyone deserves a second chance to redeem themselves,In my book a third and even fourth chance.Its never too late to make things right.I placed an order in the first week of March 2024 on the Vitaglo website and received a tracking number within 10 minutes of placing the order and the right item showed up in 2 days in Pennsylvania.Spent over $100 and will give them my business again.I did see many of the reviews online and the in store reviews seem to be more on the good side so that is what made me trust this company.Good work for the future and a more prudent society.Joe."

"Advertised one product, delivered something different, refused returns."

"I placed an order for vitamins and after two weeks of not hearing anything, I emailed them. There was no response, so a week later I called. A man answered and when I explained the situation, he very quickly said that the order was canceled and I was not charged. I told him that no one had contacted me or responded to my email. He was very rude and hung up immediately. I called back and asked for a supervisor. His response was that he was the owner and I could not get him fired. He then hung up. Companies like that should not be able to do business on the Internet. "

"After placing order online, I received the confirmation which stated "Most orders ship within 24 business hours, and are delivered within 7-10 days via: UPS" Well, weeks went by with nothing. Emailing them, Mike immediately replied he will look into it. But he never did. Emailed him again, no response. Finally called him and would not even let me finish my sentence. Most unprofessional and flippant tone I have ever experienced. Not interested in having me provide a summary. Just cut me off twice saying 'zip code please'.
Cancelled order as some items were not in stock. Thanks for telling the customer!
Will never place an order with this company again.
"

"I've shopped here for 8 years and have NEVER had a bad experience!
Mike has more choices than any of the other sites and is cheaper in price than anybody else. free shipping over $100 so why would you want to shop anywhere else???? Peace!"

"For what is likely a one-man operation, not bad. Mike, the owner, is a nice guy, and should be judged favorably. At times it may seem that he is out to cheat a customer, but that is absolutely not the case. He is honest and very reasonable. I have ordered many times without any hesitations. For a stickler, this is may not be the place to order from. It occasionally happens that certain products are switched for other similar ones or are on back order and shipped out at a later date. Sometimes the back-ordered product is charged for before being shipped out and other times it is not. It is not a perfect system, but so what? At the end of it all, things always work out. It seems to me that he is at times overwhelmed, which is understandable. Customers simply need to accept that and have patience with him. "

"I placed an order with Vitaglo.com (Aka Discount Natural Foods. Received an order confirmation promptly. Over 3 weeks later, no updates at all. Email requests for order status went unanswered. Called the “customer service” number and asked for order status. I was asked for my zip code. When I went to explain the reason for my call, the person barked “stop talking”. I told him to “be nice” and he hung up the phone. I called back and asked why he barked at me and he told me he hates it when people keep talking when he is looking up orders. Not the person you want to assist you.
Anyway they never had the item in stock but I never got any updates stating that. The order was then cancelled. When I asked about the lack of communication, I was told “don’t know.
Save the hassle & avoid this company. "

"I had called this company in the past looking for a specific protein shake and was told they didn't carry it and he was going to take it off the site. About a year later it is still on the site. I called this morning and was told we do not carry it anymore and I stated it is still on your site. He slammed the phone down. WHAAAAAAT???? Great customer service!!!!! I wouldn't buy from them if they had 10 of them!!!
RUDE......VERY RUDE!!!!!"

"They are not a reliable company. They wont cancel or give refunds. They wont even email you about your order or anything
They are a terrible company. Read all the reviews im one of several. 1.5 rating???? . "

"Ordered 6 bottles of a vitamin supplement totaling $148 and the company shipped an alternate product in a much smaller quantity and charged my credit card $37. VitaGlow ignored my emails, was rude and belligerent and hung up on my telephone calls. Eventually VitaGlo indicated they would send a return shipping label for me to return the incorrect product, but they did not. Very poor customer service. Avoid VitaGlo. They stole my $37 bucks and can't deliver what they promise."

"This company owner thinks he's a cowboy. You order a product that they advertise, the size you want to purchase, which it turns out they don't have. So he sends you what he has, a different size and product, "takes $5 off" and believes that that is satisfactory, ethical, professional. We will never use them again."

"what they showed in the photo on the website is not what I got sent to me,
it was not the same item at all.
After I got the bad item I then I tried to get a refund...... but.... they would not respond back to me
so I was made to file a claim with PAYPAL to get my money back
but I was still ROBBED off $35 becuase I was made to use my own money to return the
"bait & switch"
crappy item back to them...
DO NOT BUY FROM THIS PLACE............... THEY WILL ROB YOU!!!
they owe me now $35
they have robbed me of $35 !!!!
this place is a scam!!"

"Ordered almost two weeks ago. Called one week ago and was told my order would be here by now. Called today and was told it should be here Friday. Was hung up on when I asked for a tracking number. Will have to get my money back via PayPal if it does not arrive as promised."

"Yet another bad review. They need to be put out of business! Placed an order in Dec 2020 (2 bottles of bone and tissue by solaray) they sent 1 bottle with a note inside the bag "back order 2nd bottle". I've emailed 3 times with no reply it's July 2021 and I've never been sent the second bottle or at least a refund for it. Liars!! Beware!!"