"The expertise was excellent but it took two technicians hours to fix the computer. If it was not for the time the experience would have been more pleasant.
Secondly - Vernisoft should be upfront that there is going to be a charge and what it will cost. The first technician took about an hour or more to determine what would need to be done and then said a second senior technician would have to do the repairs at a substantial cost. They were otherwise polite and helpful. "

"My experience with the technicians was quite negative, communication at times was quite difficult. Although some things were fixed i feel my computer does not run any better certainly not any faster. I asked for a website I play on every day which is pogo.com to be repaired and although several people tried they were not able to and each one gave me a reason why they could not, ultimately I was told that the reason it could not be fixed is that the browser could not hold it although it came out it would not download the games and where i could play as a member and not a guest. I was told I already had it on google chrome and to play it on that. My contention was I paid for the service for my computer to be fixed and it was not."

"not real happy it still locks up & slow at times i got hacked i thougth use were going fix that ether do it or give me my monet back"

"Was having lots of difficulties with my computer. I had taken it to 2 technicians in my area without any success but when I contacted Vernisoft, they checked my computer and took care of all viruses & worms. Everything is working smoothly & I'm very pleased.
Sincerely, A. Johnson"

"the two specialist that worked on my problem worked hard to get it resolved. Thank you"

"My Wifi went out, the cable tech couldn't help me and I entered into an agreement, the tech worked a couple of hours fixing my problem and speeding up my computer. Well worth the money and the peace of mind that I can call back if another issues pops up."

"Prompt and courteous. Would use them again."

"At the time of the service to my computer I was told it would be fine for some
time. It lasted 2 months and went down. Had to have it serviced again two
days ago, 2-13-14, I do not consider that a reasonable period of time. Prior
to your service my computer had been operating trouble free for a period of
a few years. Needless to say I am very dissatisfied with your company and
will relay that opinion to everyone."

"They cleaned my computer up n it works faster. I'm so relieved those extra screens don't pop up any more."

"I've called in three times regarding the same problem. It gets fixed, but when I start the computer up the next day the problem returns."

"They were very patient with me and helped me find the information I needed. "

"I'm still trying to figure out if it is working."

"Terrible experience contacted Lexmark to hook up there printer wireless after 5 hrs. they broke off remote session when I asked that they return my $50.00 since they could not do the work.
I have not received credit as of yet 8 days.
Three different techs in my computer for 5 hrs. I hope I don't have problems & issues with security "

"could not solve anything they work on"

"The clean-up didn't work and I was called just as I leaving for the day. Nobody has gotten back to me today."