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Verified
1/5

2014-03-13

"couldn't undeerstand hardly a dam thing he was saying and my computer is just as bad as it was before they so called cleaned it. then they charge me 100 dollars for that ? what a joke. kind of a rip off ain't it"


Verified
5/5

2014-03-12

"Cleaned computer beyond my knowledge and changed peripherals I didn't know how to change - thank you very much:-) "


Verified
1/5

2014-03-10

"Very disappointed and service was not good ,"


Verified
1/5

2014-03-09

"The tech person had no clue how to fix my computer issue. I would never use this company again."


Verified
5/5

2014-03-09

"Seems like it takes a long time and I was told my computer was "slow." However, I do believe that because I do not have a "fast" service -- that is the reason because I've been told this computer has lots of RAM and storage. However, it will only respond at the rate our line is and I believe it is 1.5. I'd love to have the fast DSL, but our area is not wired for it."


Verified
3/5

2014-03-08

"I just wanted Microsoft defender and felt rest was unwanted."


Verified
4/5

2014-03-07

"I'd give it 5 stars but have not had them do a monthly or 6 week tune up or clean up. After that I will be better able to rate the service.
Also the "sales person" [as opposed to the technician] said that he would talk with his manager to try and help me get some $$ back from the original people who caused this mess. Hope he did, no evidence of that action taken place yet. Hopefully they will contact me.
Otherwise, the techniccian did well, communicated fine, and my computer is working great. So I'd rate the process so far 4.5 stars, but not 5 ...yet
"


Verified
5/5

2014-03-05

"i was very satisfied with your staff."


Verified
2/5

2014-02-28

"I didn't like the fact you were interested in selling me your services. I thought I was contacting Microsoft supporting group to help me install the programs I was having a problem to down load. The person who was helping me was very good and help me to see I had infected systems.

Please remove my profile from your system, website.
"

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Verified
1/5

2014-02-28

"For a one-time technical support at $150 I have noticed no difference in the operation of my computer. (I am assuming that installation of my AVG security was free.) Thus, this service was exorbitantly expensive!"


Verified
5/5

2014-02-28

"They were curtious & patient. The first person I spoke with was Mac. He wS very patient with me because we were trying to get an Apple support tech and some how was connected with Verisoft. I was afraid this was a scam. Then Aaron was the tech guy who got into my computer & corrected my problem. So relieved to find out this was ligit company. "


Verified
5/5

2014-02-25

"Great service! I like the convenience of not having to pack up the computer and drive 2 hours to the nearest repair shop."


Verified
4/5

2014-02-25

"Everything was corrected and the person I dealt with was very professional. However, he represented himself as an employee of Microsoft. The first time I knew it was
Vernisoft was when I got confirmation of the charge to Visa. That is deceitful.
"


Verified
1/5

2014-02-24

"I did not sign up for this.....I am very UPSET with you People....I asked the gentleman to put my payment back on my card.....he did not. He claimed he was Sophos anti-virus.....This is obviously Vernisoft....not Sophos. I have filled a claim against the payment and I plan to prosecute. You are a SCAM!!!! "


Verified
4/5

2014-02-20

"The experience was very helpful and also pleasant. The representative who worked with me and my spouse was very patient and understanding."