"Had trouble finding exhaust gaskets banjo bolts and turbo oil and water line seal rings maybe they're not available from your side"

"did not have any problems finding or ordering this product"

"Good customer service and support, they really helped me out.. The item i bought works really good. My only problem is the shipping cost to Canada was over 80 usd.. You would think if you're spending $2000 the shipping would be free.. Than on top of it i had to pay 200 for duties and taxes which i wasn't aware of and they didn't mention that to me at all. Because of that my package was held for two days instead of attempting to deliver so i can pay for it in person. It would of been better if they didnt use UPS.. Or had other options like USPS or even fedex.. Or if they gave me a heads up when i was on the phone on them.. So i cant really recommend this unless you ship it to a US address "

"This was the second turbo our shop has purchased. The service and delivery times are excellent. The products we purchased have been top notch. Our techs have absolutely no issues installing them."

"Cruze now runs like new again, it now has the power back it use to, and product has given us no issues so far."

"very good price and cheap next air. This looks just like OEM. "

"Great price and ease of ordering!"

"Good experience and good reviews"

"Received my package of turbocharger and did not see anything labeled as "installation kit". I tried emailing the email provided to me but the email kept bouncing back to me saying their mailbox was full and the delivery failed, and each time I called it went to voicemail. After not being able to reach the service department, I contacted the sales department to see if they could transfer me through or help at all and as soon as I connected to someone he said "I only deal with sales" and HUNG UP on me. I started an online chat on the website and the guy provided a different email address and told me to send pictures of what I received, the weight of the box, and a copy of what I paid / description page that was sent to me after the purchase. They wanted to make sure everything matched. Well, the box I received weighed 27 pounds and it should have been 35.36. So I questioned was that due to the missing installation kit they charged 41$ for. Turns out this charge was for a pair of white cloth gloves that do not even come close to fitting an adult mans hand, and a syringe. Both items do NOT in any way equate to 41$, they could be bought at the dollar store! They continued to go round and round with me asking for more pictures of the items, codes on the new turbo, etc. I sent everything as asked and their response was "we have to forward this to another department". That was a week ago and I heard NOTHING from them until I sent another email. After spending 850$ you would think service would be better."

"I was informed on 04/02/20 a refund check for $749.39 would be sent to us the next day (Friday 04/03/20). Today is 04/10/20 and I just spent 30 minutes on hold to be informed that our $749.39 refund check would now be sent out 04/16/20!!! Are you kidding me? Needless to say our business will never buy a part from Turbo Charger Pros!!!!!!!!!!!!!! UPDATE 04/21/2020 STILL NO $749.39 REFUND CHECK IN THE MAIL!!!!!!!!!!!! UPDATE 04/22/2020 STILL NO $749.39 REFUND CHECK IN THE MAIL! MUST BE COMING FROM PONY EXPRESS!
"

"I originally purchased the wrong part due to a mix up in the paper work. But I received the correct part I ordered and they took it back with no problem. The next part came sooner than the first and it fit exactly. I could have used 2 more copper washers to replace all the banjo seals but I made due. All in all pretty good considering this is right in the middle of a Pandemic.
Drove the car to work tonight, everything still working. Thank you Turbocharger Pros"

"Sold me an extra install kit for no good reason. I don't need two. Extra $11 that I didn't have to spend. They don't understand that a 100% disabled Veteran in Oklahoma does not pay sales tax. Sent them my tax exempt card several times. I won't be doing business with them again! "

"After receiving a email from this company stating that there is a problem with my order for the 2 turbos I purchased, I preceded to call them after speaking to the bank and the bank saying they got the money. After several calls, a voicemail which they suggested and a returned email which again they suggested on there recording and a total of 4 hours on hold between all the calls I finally got an actual person...YAY. Oh but wait too soon for the YAY. They proceeded to tell me that the purchase was flagged on there end for fraud. I run a business so I can appreciate them looking out for the consumer but here is where things really become aggravating. We clear up the whole fraud thing and they tell me they only have 1 of 2 turbos and it isnt even the turbo that was bad ���. I ask when one would be available the response was "I can send you OEM turbos they are $400 more for each turbo = $800 and an additional $250 core charge for each turbo = $500 for a additional total of $1300 on top of the $1409 they already had ����� The order was cancelled!"

"My previous review was unfair, despite all i put up with in my experience, they always responded quickly and i was given a full refund for the turbo. "

"I was looking to get info on turbos for my BMW 335i but unsure of which brand would be best for my application. Austin in the sales department was very knowledgeable & extremely helpful. He made it easy for me to choose the correct ones. I needed them right away & he made sure I received them overnight. Thank you very much for your excellent service."