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Verified
5/5

2004-07-03

"Nice packing, product as advertised, and good communication. My email was answered same day. Will do business again. Thank you!"

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Verified
5/5

2004-06-29

"Ordered Generic 56k Modem (I thought OEM) from them. Recieved the modem a few days later well packaged and retail box. I highly recommend them."

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Verified
1/5

2004-06-25

"The power supply in my child's computer died, so I ordered a power supply from turboled because of the great prices. Unknown to me, my wife ordered the same power supply from turboled making two exact orders for the same exact product. I sent an email to ****@**** right away explaining the situation, and asked that the duplicate order be canceled. Turboled canceled the dup order without a problem, and I promtly received one power supply from the original order. However, I still have not received a credit to my credit card for the dup order. I have been put off for four weeks now, and given lame, empty excuses why my account has not been credited. THIS IS UNACCEPTABLE! I would not order from this company again, and would advise ALL to make sure what you order is what you want because this firm will steal your money."

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Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Being knowledgeable
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Resolving problems
N/A
Being easy to reach
N/A
Being trustworthy
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Making decisions on their own
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Overall customer service
Customer service being trustworthy
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Customer service resolving problems
Customer service making decisions on their own
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Verified
5/5

2004-06-25

"good price on the item, and it shipped the next day. perfectly satisfied."

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Verified
1/5

2004-06-24

"Ordered printer 6-4-04, recieved printer on the 10th with 2 day shipping. Printer defective,spend over an hour on the phone with HP. Called Turboled to get RMA #. Choose Advance RMA to return printer on the 10th of June. Turboled received printer on the 16th. Today is the 24th, I have no printer, I have be charged for the printer twice and paid the shipping on the RMA. I you order from the web, choose a company that will do what they say they will do! This company should change its name to Trouble.com"

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Verified
5/5

2004-06-21

"Everytime I order from TurboLed, I get the item in 3 business days or less. Great prices, and fast shipping. Ordered on a Thursday this time, not expecting to see the item till after the weekend, they sent me an email saying item has shipped 7 minutes!!! after I placed the order. Guess what, I got it on Saturday, all in factory sealed retail packaging. From California to Ohio in 2 days is incredible, but not the first time they've done it for me. Great online site, never any hassles. Don't even know why I shop anywhere else online."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being knowledgeable
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Overall customer service
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Customer service making decisions on their own
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Customer service resolving problems
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Customer service being easy to reach
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Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2004-06-18

"Tracking info received promptly. Cable arrived quickly and in good condition. Smooth transaction."

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Verified
5/5

2004-06-16

"Purchased two black Mitsumi 1.44MB floppy drives, they shipped and I received a tracking number the same day. The drives arrived well-packaged and promptly. Thank you."

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Verified
5/5

2004-06-13

"I called for help on shipping rate and the person who answered was very polite and helpful. I ordered a wireless card (Encore $15.99 total) and it came within 3 days of my order date from CA to TX. The packaging was fine and the card was fine. The transaction was easy. Shipping was only $1.60 for the wireless card. Very low in my opinion. I would buy from here again."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2004-06-11

"I was looking for a power supply with a decent price. I search through the internet and found Turboled.com. I ordered with Will Call (Pick up) option and all I gotta say is that their price and service satisfied me. I would probably shop there again later.

Power supply works nicely. Love it.

The girl who handed me the item was cute, too! :)
"

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Verified
5/5

2004-06-04

"A true 10!!! All was as ordered, no surprises in goods or priceing. Shipped in one day!!!

My son (12) was amazed and overjoied !!

Outstanding service and shipping!!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-06-04

"Ordered a micro-ATX case on Monday (a holiday), and it arrived on Thursday. Great price, decent product, fast shipping. I'll check here first if I need another one."

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Verified
5/5

2004-06-02

"a satisfied customer. no problems ordering and getting the item i was looking for. Good product, great price, and packed well. I would definately order from here again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Overall customer service
N/A
Customer service being knowledgeable
N/A
Customer service resolving problems
N/A
Customer service being easy to reach
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Customer service making decisions on their own
N/A
Customer service being trustworthy
N/A
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2004-05-28

" Wonderful folks to do business with!! Purchased a Great ATX Case off of EBAy and was extremely impressed with the purchase price, shipping fees, as well as the case itself!! Prompt Shipping!! As if this wasn't enough, I was treated to freiendly emails with links to invoice data and tracking information!! :-) If you happen to be in need of anything from these fine folks, buy here and have no fear!! :-)"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Resolving problems
N/A
Overall customer service
N/A
Customer service being knowledgeable
N/A
Customer service resolving problems
N/A
Customer service being trustworthy
N/A
Customer service making decisions on their own
N/A
Customer service being easy to reach
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-05-27

"Great service. I placed my order and had it it two days. The product was just wnat they said it was. I will order from them again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy