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Verified
1/5

2005-01-12

"Absolutely horrible. Ordered a chip on Nov 11, was defective, sent it back. One month later had to call to receive the new chip. The new chip was both defective and the wrong type. Called and was told a replacement would be sent that same day. Jan 11 nothing has come. Called, told chip is out of stock, refund given. I want the last 2 months of my life back."

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Verified
5/5

2004-12-24

"Got my product fast (even overseas) and working good. thank you from Puerto Rico"

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Ease of ordering online
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Delivering products on-time
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Being updated on the exact date the delivery was sent
Overall technical support
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Being easy to reach
Being knowledgeable
Resolving problems
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Customer service resolving problems
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Verified
5/5

2004-12-12

"Very pleased with this store. Variery of shipping methods is available. I picked the cheapest shipping with USPS for $1.50 and the item came from CA to NY for just 2 days. This is pretty darn good. The item was well packaged and worked fine. I've seen some people rated turboled.com very low but I am very satisfied. "

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Verified
5/5

2004-12-08

"I was well pleased with my on-line purchasing experience with Turboled because delivery was timely, product was as ordered, well packaged and of excellent quality."

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Verified
5/5

2004-12-08

"Shipping was fast and the merchadise was as advertised. Thanks"

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N/A

Verified
1/5

2004-12-04

"I have been waiting since Oct. but nothing. Was able to get them on the phone once, nothing came of that. Emails have not worked.."

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Value the company offers
Is committed to quality products and services
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Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
N/A
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
N/A
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Being knowledgeable
Making decisions on their own
Resolving problems
Being easy to reach
Being trustworthy
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
1/5

2004-12-02

"This store sucks. No reply on email or phone.

Nothing send out. Keep away from this store. If you want to gamble your money, go to Casino, you will get more chance to win there. Don't waste time here.
"

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Verified
1/5

2004-12-02

"DO NOT BUY FROM THIS STORE, they don't answer e-mails, they don't answer phone, they don't send peices neither money back. I just lost my money. This store is the reason why people don't buy online: THEY FRAUD.
I will personally completetly stop buying online since I know these kind of thiefs exist.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Being easy to reach
Being knowledgeable
Being trustworthy
Making decisions on their own
Resolving problems
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
1/5

2004-11-19

"Lies everywhere, product never shipped, finally cancelled order. Let's see if they credit me, or if I have to call Visa on them.

STAY AWAY! AVIOD THIS PLACE!
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Being trustworthy
Making decisions on their own
Resolving problems
Being easy to reach
Being knowledgeable
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
1/5

2004-11-17

"BEWARE!!! I purchased a new Athlon 3200XP processer from Turboled and received something less...first thing I noticed was a chip on the edge of the processer die, further inspection revealed that some tampering with the L3 and L12 bridges had occured. So, either they sent me a "returned" processer or one that they altered and relabeled. Either way I'm pretty sure it's illegal."

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Pricing of products and services
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Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
Resolving problems
Being knowledgeable
Being easy to reach
Making decisions on their own
Being trustworthy
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
N/A
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-11-17

"The printer was exactly as described, brand new and in it's original sealed box. Great product at a great price. Fast delivery."

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Verified
5/5

2004-10-28

"Ordered a new ethernet cord for my computer, and it was less than $3 shipped. There isn't a better deal out there. Thanks Turboled!"

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Verified
5/5

2004-10-17

"Everything went great. The card was all it was supposed to be. Was packaged very well for shipping and was in perfect condition. I would happily buy from again."

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Verified
5/5

2004-10-15

"You can't beat these prices. Great products. I purchased from these guys several times. And I will again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-10-15

"I was supprise to see great selection and the prices are verry good. I would give turboled.com thumbs up and tell my freinds that is a good place to get you computer needs.

Thanks
Richard Mabie
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Being knowledgeable
Making decisions on their own
Being trustworthy
Resolving problems
Being easy to reach
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site