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Product & services pricing
4.44/5
Chance of future purchase:
4.59/5
Shipping & packaging:
4.64/5
Customer service:
4.49/5
Return/Replacement policy:
4.24/5

Verified
5/5

2023-09-29

Quick response with fast shipping

"My experience was awesome with a quick response via email to ensure my purchase was received to the super fast shipping. I highly recommend. "

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Verified
1/5

2023-09-29

Item did not work and the "customer service" tries to make you keep it anyway

"Returning, Refuding, and Exchanging should not be the hassle it was/is/has been. Sell a good product, trust customers who say it is not what they need (as in it is not functioning well for them), and provide respectful return policies that are hassle-free. Also, provide sufficient inventory of your products if you want to sell anything. This whole experience was negative. "

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Rep reply posted 2023-09-29
A rep from To the Cloud Vapor Store, To the Cloud Vapor Store, has responded:

“Hey Christina,

Appreciate you taking the time to leave us a review. I think you have us mixed up with another vendor as I did look up your order and it was for a Davinci IQ Glove Cover. There was no email or communication from you about wanting to return it or dissatisfaction with it.

Please reach out to us at support@tothecloudvaporstore.com if we can help resolve anything.

Thank you ”


Verified
5/5

2023-09-29

fast quality

"very fast service from point of sale."

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Verified
5/5

2023-08-20

The best place to get your gear

"To The Cloud Vape store is by far my favorite place to get me goodies gear, shipping is extremely fast, never had an issued with none of my order and constantly get gifts with my orders, I'm very happy with the service, the prices are the best on the web and I mean the entire web, I would definitely recommend this place to all my friends, but don't take my word for it, place an order and you'll see why To The Clouds is the best, happy 420ing to all. "

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Verified
5/5

2023-09-28

Fast shipping !

"A+ fast shipping good communication "


Verified
5/5

2023-09-28

Puffco peak pro used

"Puffco pro worked just fine, the base was pretty used with 2000 plus puffs, all the other accessories were brand new."

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Verified
5/5

2023-09-28

Great little store

"I ordered the puffco 3dxl chamber in the UK. Order was a little slow in coming but was cheap to have posted over here and the customer service was really good."

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Verified
5/5

2023-09-28

Great customer support

"Everything arrived, awesome discount and a freebie!"

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Verified
5/5

2023-09-21

Incredible customer service

"Tyler went out of his way to make sure I was taken care of shopping with the cloud vapor. Puffco had discontinued something I had already made an order on but Tyler ensured my order was fulfilled and even upgraded, at the best price I could find. I was really afraid I wouldn't be able to order what I needed and would have to pay a crazy price at the smoke shop, but Tyler made it happen while being as helpful and respectful as a shop owner can be. also shipped next day. Beyond grateful "

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Verified
5/5

2023-09-11

My favorite vape hardware store

"I tend to stick to manufacturer's sites when I buy pretty much anything. When I got back from six years in Costa Rica, I quickly wanted to get another Peak, as I fondly remembered the great experience I had with it years ago. While I'll still enjoy the rare blunt, 95% of my consumption is now concentrates and if I find unusual flower, I'll usually vape that. Boo combustion. After fifty years of graduating from **** brown weed with stems and seeds to THC diamonds, deep terpene analysis and a huge selection of strains, I've found my home in concentrates. I've tried everything from bangers, nails and torches to fancy European vape rigs and have yet to find something that beats the Peak and now, Peak Pro. But I digress...

It came down to price and service. I searched for a Peak and one of my shopping plugins recommended To The Cloud. Got a new Peak for a significant discount. However, I also made the mistake of ordering spare atomizers from Amazon. They do not work on Peaks. I got the four flashes and called for customer support....it must be a battery issue. Turned out it was bad atomizers - the original worked perfectly. Exceptional customer service.

I soon understood the advantages of the Peak Pro, and ordered a pearl Peak Pro V2 from To The Cloud, again getting a nice discount. Combine their wide selection, full stock, and nice discounts, there's no reason to shop anywhere else for vape hardware.
"

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Verified
5/5

2023-08-30

To the cloud, vapor store goes above and beyond any other place, I’ve ever experienced

" To the cloud, vapor store goes above and beyond any other place, I’ve ever experienced. When I made the purchase, the owner reached out to me via text message which I found oddly awesome because he wanted to make sure that it was a legit transaction, so I appreciated that then there was a problem with the shipping and he sorted that out as well as my better half, anyhow he gave a step-by-step tutorial through a text message on how to get the best daab hits ever! Totally living up the dream. Thanks again to the cloud vape store. Holler Back! This is Hen Loco, and I’m out. "

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Verified
5/5

2023-08-21

Great product and great service

"Great product and great service "

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Verified
5/5

2023-08-21

baller product

"i love the proxy i got, its been great! 10/10 service they called me to make sure it was a verified purchase, and i got a sweet discount as well! 10/10"

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Verified
5/5

2023-08-21

Happy

"First time purchasing a portable puff coat plus. Easy convenient, portable and even looks good"

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Verified
5/5

2023-08-20

Awesome Service

"Fast shipping great customer service and email updates on orders processing "

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