ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2011-04-01

"Excellent transaction, received the part in a timely manner, and it works perfectly!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2011-03-31

"It took almost three weeks for them to send me the wrong product. They do not answer the phone but will call back within 48 hours but only to the number associated with you PayPal Acct and not the cell number you ask them to call. I emailed and got no answers. I asked for a refund and they sent another set of vacuum bag and those were also not the bags I ordered. Paypal is refunding my money. I will never do business with this company again.I placed my order on 2/25/11 and today is 3/31/11. I returned the bags sent to me at my expense and hopefully I will get my money back in the next few days."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-03-30

"This was my first order with TotalVac and I was pleased with the service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-03-30

"Items ordered were received in a timely fashion and were as described. Would deal with this seller again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-03-29

"Item was as described. Delivered promptly and in good condition. Very happy with the purchase from TotalVac and would purchase from them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2011-03-29

"I bought a blender piece and received it without problems and pretty quickly. I was happy with my purchase."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-03-29

"I searched around for vacuum bags and could not find them at any stores, so I decided to search online. After a lot of researching, I found that TotalVac.com had the lowest price, so of course I ordered from them. And I received my shipment in 3 days, if I remember correctly. I will continue buying from TotalVac.com"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-03-29

"Fast accurate service at reasonable price."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-03-28

"Service was excellent. Placed online order and item delivered was exactly as expected and great price and quality! Thanks TotalVac!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

1/5

2011-03-28

"Omg....they have a terrible Customer Service...hope you never have a problem,cause if you do, you are screwed!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-03-28

"I order from totalvac frequently-- their site is easy to navigate and orders are quick!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2011-03-28

"I ordered vacuum bags and a generic vacuum head at a good price and was happy with the products. Shipping could hve been a little faster but this merchant could be on the West coast and I am on the East coast. I am also a merchant and can say the purchase was a pleasant experience. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-03-28

"I found TotalVac to have excellent prices and a wide selection of sewing machine parts. Making an exchange was easy, as well. I recommend TotalVac and will be shopping there again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-03-28

"Good Service, but did not not indicate one part was not in stock until a partial order shipped. Otherwise just Great."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-03-28

"We were very pleased with Total Vac for the purchase of our Vacuum cleaner bags for our shop vac and our vacuum cleaner for our cleaning business. Our only complaint is it took about 10 days to get here. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A