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Verified
5/5

2009-07-15

" i was in a pinch and needed quick assistance. the product i needed was out of stock, but they managed to get me one exactly when i needed it. the service i received was tremendous and i reccomend them quite highly to anyone desiring reputable products at solid prices with quick turnaround and responsive customer management."

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Verified
5/5

2009-07-10

"This is the third time I have ordered from TopDJGear.com and once again, I am completely satisfied with my purchase. They called me to make sure I had indeed made the purchase and had it shipped that evening. It arrived on time, and everything that I ordered arrived at my residence. I will continue to order my DJ equipment from this company."

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5/5

2009-06-17

"Incredibly fast regular shipping. This was my second order with them and performance was exemplary with both orders. Topdjgear is on my list of favorite online sellers."

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1/5

2009-01-29

"Order was spontaneously cancelled. Unable to contact via email, phone or website message."

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Verified
1/5

2008-12-05

"What a waste of time. I ordered and received confirmation for two t-shirts on Nov. 18th. A week later I emailed to ask when my order would arrive, no reply. Another week later I emailed again and got a response the same day stating that my order was out of stock and that someone should have contacted me previously. The items are still listed as available on their website. Luckily, my credit card was not charged but what a pain that I'm not getting my order and now have to look elsewhere. Total waste of time!"

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Verified
1/5

2008-05-18

"Never order from this store. They are a complete scam.

They never shipped my order. Their phone is disconnected and they don't reply to email. Well, technically they redirect your phone call to a toll number, to a scam number also run by the same guy who runs this company.

I've filed a complaint at the BBB of New York state.
"

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Verified
1/5

2008-05-15

"Buyers beware of these company and people who work there. Ther are typical Internet Scam. I ordered MixVibes HD Time coded DJ CD x2 on May13th, they sent me only one email, no tracking number no order status. After many emails trying to contacting them with no respond from their side my order has been canceled and my credit card company is after them now. "

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Verified
1/5

2007-12-30

"These people are thieves!! I placed my order back in April and have recieved nothing, nada, zilch. The BBB is also taking its sweet time about helping me with this problem. Are there no honest people left on this planet? Sheesh!!"

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Verified
1/5

2007-12-02

"My son placed an order on August 23,they took my money and never shipped the order. I finally got someone to answer the phone on October 16,2007,and the guy said the order had been canceled???? and they could not credit the $187.61 they stole from my acct,but would send a refund.Since then,no answer on one number,voicemail box is always full,the numbers on the web site have been disconnected,no reply to numerous emails.This site is a SCAM and these people are THIEVES. My bank is now initiating an investigation in an attempt to get my stolen money back. DO NOT ORDER FROM THESE THIEVES.

UPDATE- I received a voicemail from the Maryland States attorneys office, they are investigating topdjgear.com for fraudelent practices.
"

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Verified
1/5

2007-10-13

"I made an order through Top DJ Gear 18 Aug for 2 T-Shirts. They sent me 1 email (After I kept sending emails asking what is going with my order) explaining that their phones were not working. That was the only email I received since. I have been sending emails asking them to cancel my order and send me a refund... no response. I still CANNOT believe they charged my card before they sent out the order. Today, I called them and asked about my order. They told me it had been shipped. They also told me they would send out another order today. All I have to say is if I do not receive my order soon I will notify my bank and the Better Business Bureau.

Update 22 Oct: I finally received my order. Both shirts are the wrong size and 1 is the wrong color.
"

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Verified
1/5

2007-03-03

"Never sent product. Stole $400 from me. Avoiding all correspondances. I am suing them.
Buyers beware.
"

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Verified
1/5

2007-02-26

"Very bad experience with this store, Items were out of stock, suppose to come in three to five days, after 2 weeks I tried to contact them by email and phone with no return emails or phone, did finily get 1 return phone call which was well over 2 weeks from the frist contact, items still not in stock, I canceled order, after canceling order I receive a package from topdjgear which I refused and sent back, 21/2 weeks later I received another package from a 3rd party bill I was again billed by topdjgear, which was refused,I contacted topdjgear and they didn't have any idea what I was talking about or the last packaged that was shipped to me, I have now called the credit card company to dispute charges and also contact the bbb, best thing I can say stay as far away from topdjgear as possible"

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Verified
1/5

2007-02-09

"I posted a few months back regarding this company and their utter disregard for the consumer. I actually took the owner up on his offer and emailed him directly, he apologized and assured me everything would be taken care of.
About 2 weeks later, they sent a partial order, after they told me it would all be coming. I refused the order and did a charge back via my bank. I then order from the PARTS STORE and got the items in about 4 days.
If you are considering taking a chance on TOP DJ GEAR, save yourself the headache and look somewhere else---New Yorkers just don't get it.
"

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Verified
1/5

2006-10-13

"Top DJ Gear took payment for a turntable that was never shipped. After calling weekly, being passed along from one person to another, always hearing that a truck will have my turntable at the end of the week.
I finally cancelled the order Oct 4th, and still they have not refunded my money nine days later.

Buyer beware.
"

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Verified
1/5

2006-09-12

"I made an order about 40 days ago, item has still not shipped. I've paid for the order twice, and they now owe me 1500USD. They first refused to give me a refund, and then stopped answering emails or phone.

Recently (after probably 50 emails and 4 phone calls) claimed they will give me a refund, but still nothing has happened. Stay away from TopDJGear!
"

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