"Sold me gas cap tester in plane brown box with ding on tools"

"Great products at great prices.

The cons is that it was over 2 months to receive my order and very hard to communicate with seller"

"Ordered and paid for 22 inch cantilever steel toolbox .
Never arrived!"

"Ordered a $600 socket set in JULY! Hasnt arrived. I inquired about it and all I got was basically "wait a little longer". "

"My shipment is late...I understand that. No communication. Super long hold times. No response to emails...I don't understand.
"

"Ordered a part mid October. On the website it said 2-3 days. When I ordered it changed to 2-3 weeks. Hello? I need to fix my vehicle NOW, not in 2-3 weeks. Ended up shipping 3 MONTHS later! Should have read the reviews about this site. "

"I called the store to be sure my item (Aircat impact wrench) was in stock. It was and I ordered it online. The order was shipped the same day with tracking number and it arrived two days later. Great price and fast shipping. "

"I ordered a small set of tools for my job on October 18th 2021, it is now December 11th 2021. I have sent five emails and received no response, no updates either. I called and they said the tools would be sent out last Monday, still no tools and still total radio silence. I thoroughly believe that I have been scammed out of 52 dollars at this point."

"Do not purchase from this company they will take your money as soon as you purchase the item online then you will not get any more responses they will not answer their phone or emails I have been trying to contact them for over 2 weeks"

"How do they able to survive doing business long term when it takes them weeks to ship a part out? "

"orders take forever to arrive, and sometimes the order never shows up. difficult to get a response, and they bill your credit card as soon as the order is placed. Most other companies don't bill until the order ships. will never do business with them again."

"Ordered a tool 6 months ago. No tool-no refund. They initially responded to emails. Now they don't even respond. Just want a refund. They can keep the tool and I'd be happy to tell them where they can stick it.
"

"After realizing I ordered the wrong part Evan from customer service corrected my order and it arrived quickly.
Thank you!"

"Placed an order and immediately realized it was the wrong item. I wrote immediately by replying to my order email and they still proceeded to ship the unwanted item and will not refund my shipping costs for the order. FROM NOW ON, I WILL STICK WITH ORDERING FROM AMAZON!

This is why companies like you ARE LOSING your business to Amazon!"

"Order was expected to ship in 1-2 weeks. It’s been 2 months now and still no update. They don’t answer the phone, keep telling me next week, next week, next week. "