"The process of buying new tires from Tire Rack could not be any easier or better. Finding the right tire is easy with Tire Racks online resources, and it is great to have access to not only professional reviews, but reviews by other customers. Since I prefer to support local stores, I checked with them first but their prices were $100 higher per tire and they did not offer a road hazard warranty (at any price, let alone the free warranty provided by Tire Rack). Tire Rack shipped the tires to the very same local vendor who then got the business of installing the tires, balancing the wheels and aligning the car. At the end of the day, I saved money, received a road hazard warranty and supported by local business. A win/win as far as I am concerned. "
"As we live in a rural area, I use a cross-road address for truck shipping. Someone from Tire Rack called to verify and clarify the address(es) before shipment and indicated the reason for the two on the labels. Tires came next day. Always the best price."
"I ordered a set of struts for my 1972 Beetle and they are incorrect. "
“We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you.”
"Great job! Keep up the good work happy with my purchase "
“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”
"this is the sixth time I have ordered from tire rack their prices cant be beat and the service is spot on, Cheers!"
“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”
"Everything went great down to the installer of the tires."
“Thank you for the 5-Star review!!!”
"Thrre was an issue with my order, totally my fault. The friendly ladies Aubrie and Renee called and left messages to be proactive in the situation I caused. They were fantastic and the issue was figured out. Thanks to the ladies at Tire Rack!! "
“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”
"Super fast, just as ordered."
“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”
"Love my new tires ! Everything worked out great and even scheduled the install through the order/ purchase process. "
“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”
"Always happy with my purchases and the amazing customer support "
“Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!”
"Nothing to say other than great experience! As customer service seems to degrade in other segments never had an issues with these guys. "
“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”
"Ordered my tires easily and had them shipped to a local shop for installation. A very smooth experience. "
“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”
"so easy. sent right to my door"
“We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.”
"Got the tires quickly and was what I expected great "
“Thank you for the 5-Star review!!!”
"Knowledgeable sales person.. kept me informed about my order and installation was easy and fast"
“Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!”
"I've been buying tires from them for years and its always a pleasant experience. Great pricing and customer service. Can't be beat!"
“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”
A rep from Tire Rack, TireRackElise, has responded:
“Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.”