"I was very fortunate to get Kevin he was a great help to me ! I will ask for him again when buying tickets ! Thanks Kevin you answered all my questions and put me at ease about buying from your site !! Look forward to buying again specially from Kevin "
"James was very helpful and pleasant"
"Andy Was Very Professional , I Was Excited , He Was Calm , patient , Truly Enjoyed Andy's Persona . Sincerely , Sam "
"Herly in customer service was great "
"Richard provided excellent service"
"I was having trouble purchasing tickets on line so I contacted them directly and received outstanding service to complete a transaction. Thank you for the excellent customer service. "
"Awesome experience and better prices. 10 times better than Ticketmaster.com"
"We purchased tickets for $126 after submitting the payment I noticed a additional service charge of $94 this site should NEVER be used! Please take my advice "
"I bought a Ticket to Hamilton in New York on Christmas day 2017 online at Ticketzoom.com and used my credit card. Immediately after purchasing the ticket at Ticketzoom.com I had 3 unauthorized charges on that same credit card. I did not make any other purchases that day with my credit card. My computer is new and has antivirus software. It appears that those fraudulent charges were somehow connected with my purchase at Ticketzoo.com. I sent them an email to notify them but didn't hear back. I also let them know via a phone call and I could tell that they weren't going to do anything with that information. With so many options to buy tickets I won't buy from Ticketzoom.com again because of the seeming connection between inputting my credit information into their website and immediate fraudulent charges on that same credit after the ticket purchase."
"Agreed to pay 25 and was charged 50. Spoke with Morgan in customer service and she's a stupid ****. Would not accomodate me in any way or give me a refund. Special place in hell for these **** ups. Will have to answer to God for their dishonest business practices. "
"We bought tickets for Aladdin for $55 dollars each which was a great deal. Not until after we checked the bank statement did we realize we paid a $400 dollar "service charge" for EACH TICKET. The bank said that unless we can prove we only bought the tickets at the advertised price of we cannot challenge this. I, like most people don't screenshot my computer when This is a complete scam. "
"DO NOT TRUST THIS SITE!!! TicketZoom is a horrible Rip Off Scam Site! The add on charges are Sky High, their site is built in a way to TRICK users / customers. Their “customer service” people are cold, dismissive people who are employed to defend their scam in the most cruel, rude, dismissive way possible. I got tricked into paying for twice as many tickets as I wanted for 3 times the price I intended to pay. This is as far from being a reputable company as it gets. They don’t deserve to be in the service industry and as desperate as they are to rip off their customers, I can’t imagine them being in business much longer. But in the meantime, DO NOT TRUST THEM WITH YOUR MONEY OR BUSINESS!!! I’d give them 0 stars if possible. DO NOT USE THIS TICKET BROKER if you like your money!!!!"
"I was charged basically the cost of another ticket after the $53 dollar service charge. Use a company that doesn't charge service fees.
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"Website is very deceptive and customer service is ONLY available via email. Nothing on the website that tells you that they will charge you 36% more than the prices they advertise. THEN they will not itemize your bill so that you know what charges they added. Customer service via phone is programmed to weed out your call and eventually get you to email them. Nobody will talk to you "live".
I bought 4 tickets and their charge was almost $500. That is more than each of the individual tickets cost! "
"They are very dishonest in so many ways just read everyone’s review stay away no stay far away you will definitely been hurt!"