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5/5

2002-08-02

"These guys are pros and artists. Quality and customer service are paramount. This is the best system I've ever owned. Even with being a tech in the gaming industry for 7 years, it would be difficult for me to do what they did. I highly recommend you at least talk to them and see what they can do."

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Pricing of products and services
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Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
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Overall web site
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5/5

2002-07-30

"I ordered the Reactor model computer from Thunderbox PC and was delighted with the high quality and attention to detail. If you would like a new computer that is tested, burned in and preconfigured to your needs, this is the dealer you want to do business with. Just do not get in a rush. The computer comes with excellant documentation, a metal clamshell cd case and all the printed material for everything installed. What is neat about Thunderbox PC is that they will configure the computer to whatever you desire and thoroughly test it out before you use it. And they do this while remaining competitive with other resellers. I am happy enough that I have no hesitation about recommendation this company to anyone."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Making decisions on their own
Being knowledgeable
Being easy to reach
Being trustworthy
Resolving problems
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2002-07-27

"fantastic a perfect 10,
i found this little gem of reseller
searching from google for shuttle ss50, but found thunderbox pc had pulled it because it didn't meet their performance requirements

they redirected me to high performance CF-S868 with AGP slot

boy am i ever glad i didn't get the shuttle ss50 (no AGP slot)

delivery on July 25 was fine because they took the time to tune
and burn in my system

have been running last 3 days without problems with with fantastic Heavy Metal FAKK2 game
at 1280 x 1024

top notch and recommended
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
Resolving problems
Making decisions on their own
Being trustworthy
Being knowledgeable
Being easy to reach
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2002-06-29

"Purchasing my computer from ThunderboxPC.com was easy. I love how they can customize virtually any PC I wanted. Plus their prices were the cheapest on the market (I looked around).

The best part about ordering from ThunderboxPC was how personal it was. They were able to wrok around the things that I already had (such as an Operating System and Monitor) so that I wasn't charged for them; saving me money.

Their quick response to my emails was a surprizing comfort.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall technical support
Making decisions on their own
Being easy to reach
Being knowledgeable
Resolving problems
Being trustworthy
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2002-06-26

"I was able to customize my PC to the specifications I wanted and still received an excellent deal."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2002-06-13

"WOW! Is all i can say. I bought the Storm System and i cant believe i ever spent 1,500-2,000 dollars on a Dell/Gateway. Im a Hardcore Online Gamer and in the online gaming world if your computer is slow, you lose. Its that simple. I was always wondering why my 2,000 Dollar Gateway was always locking up when i played games like Quake III or Everquest online. So a friend on mine told me about ThunderBoxPC. So i went to the website and decided to give them a try. I wasnt Disappointed! The second i fired that baby up and started playing Unreal Tournament online i could see the differance.
Now i have the Edge. So if your wanna surf the internet and play solitare, buy a Dell. If you wanna Play games and kick ass, Buy a ThunderboxPC.
"

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5/5

2002-05-27

"I purchased a modified Reactor Model PC from Thunderbox, and I was very happy with the level of service in the Ordering phase and the end product. I was looking for something fairly high end for Shadowbane and other upcoming games, but I also wanted something that would support some video editing in the future. Moreover, I was working on a schedule such that I had a relatively tight window for receiving the computer at home (before travelling abroad).

Throughout, the guys at Thunderbox were very helpful in helping me sort through my options in order to create the computer that was right for me. The shipment met my tight window, the documentation was impeccable, and setup was (relatively) straightforward. (I had to download a driver or two - very minor, and pretty expected)

The notated photo with things to check inside the case to insure no connections had shaken loose during shipping was a nice touch.

The sound and video are as crisp and clear as I could have wanted.

Professional, competent, and very customer focused. Good company.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall technical support
Being trustworthy
Being easy to reach
Resolving problems
Being knowledgeable
Making decisions on their own
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2002-05-24

"Nice stable system. The company has an excellent service department. Would recommend without hesitation"

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Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall technical support
Being trustworthy
Resolving problems
Making decisions on their own
Being knowledgeable
Being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2002-05-22

"Thunderbox PC is very professional and skilled in building computers to any preference. I was really excited to order a computer that suited my needs and check book. I would consider myself an average gamer with an average allowance for gaming, and Thunderbox PC provided me with a computer that could do more than I expected. I recommend Thunderbox PC if you need an affordable PC or if you're a hardcore gamer."

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5/5

2002-05-21

"I was looking for a kick ass computer that would rock your world. I spent an entire month, doing research and trying to figure out what I wanted. Once that was done, I started looking into custom computer websites. Places such as VoodooPC, Falcon Northwest, X Dream Machines, and Alienware had all caught my interest, but nevertheless they could not offer exactly what I wanted. I figured that my best bet was to sacrafice some and buy the Alienware, which was a pretty good system. I was then reminded by a friend about Thunderbox PC. So, I checked it out.

I was immediately impressed with the Savage DDR, its high quality components and its low price. It didn't quite offer everything I wanted. Then I saw that it was fully customizable to my specifications, without any limits or restrictions on what I wanted. There was no list of options limited to what a company would offer. So I created the best system possible, using the highest quality parts which would pack enough punch to knock out even the best boxing champ. I asked for a quote on this system and was answered with an astonishing low price. There was simply no other choice to make, but to have Thunderbox PC start immediately on making my computer.

While it was being made, I was kept up to date on the progress and performance of my system. When it was finished and shipped out, it came insured and arrived safely. The system was packed incredibly well and packaged with care. I opened it and found it to be exactly to my specifications. With it came all the proper documentation, benchmarks in a nice binder, and a cd case, which both matched my tower case. I opened up the tower to look inside and i knew instantly that this computer was well built. The wires were nicely bundled, it was clean, and everything was snug and tight.

With no further anticipation, I fired it up. It started clean, fast, and without any problems. I began exploring and noticed it was outfit with utilities and applications to make my computing experience more enjoyable. It came fully configured, and updated with all the latest programs and drivers. For weeks now I have been playing the best games with absolutely zero problems, no lag in the games, and short loading times. My computer is now my music jukebox, playing all my favorites songs, with pure sound, blasting away at 75 decibels. This system and company are amazing. I would recommend Thunderbox PC to anyone who wants a system that will rival no other in speed, quality, and cost.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall technical support
Being trustworthy
Being easy to reach
Making decisions on their own
Resolving problems
Being knowledgeable
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2002-05-21

"I learned about Thunderbox PC through their ad at Shadowbane warcry fansite. I was looking for a proffessionaly built gaming machine, and their prices seemed were a better deal than most other companies. My questions were replied to promptly, and they were very flexible in terms of PC design to accommodate the use of some parts I already owned. I am very happy with the PC I received and have nhad no problems with it."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2002-05-21

"I first found out about this company from a friend I know from online gaming. He knew I was in the market for a new PC and sent me the URL to the thunderbox PC home page. I figured it wouldn't hurt to have a look so I checked it out. I couldn't have been more suprised with what I found. A wonderful web page layout/design with what seemed to be well put together powerhouse gaming systems. I sent the guys an email which was answered later the same day. They let me know that whatever I wanted in a PC, they could do for me. Sure enough within a month I had my Reactor gaming system. I can give nothing but praise about this badboy, I love every aspect of it. It runs some of the most graphic intensive games out there with no problems at all (quake 3, jedi outcast, medal of honor allied assault etc etc) even in the highest resolutions. I would recommend ThunderboxPC to anybody in a heartbeat, these guys know what they're doing."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Making decisions on their own
Resolving problems
Being knowledgeable
Being trustworthy
Being easy to reach
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2002-05-21

"I am thoroughly pleased with Thunderbox PC in the purchase of a new, top of the line system for home and gaming use. Their prices easily beat the competition by a long shot, and deliver on providing a system completely configured to your PC needs.

Every detail from the extremely tidy cabling job inside the machine, the detailed instructions to make sure the machine didn't get jostled during shipment, and the great, personalized manual has been very impressive.

Thunderbox PC's communication from the very beginning was outstanding. They want you to be beyond satisfied with a big purchase, and answer every question or concern.

I highly recommend Thunderbox PC to anyone considering buying a new system. Definitely don't go with the cookie cutter systems out there like Dell or Gateway, and avoid the high priced companies like Alienware or Falcon. I am so pleased I found and decided on Thunderbox PC.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Ease of checking order status
Overall web site
Web site reliability
Web site being easy to use
Speed of web site