"My phone was in nearly perfect condition upon sending it to The Whiz Cells. I used their padded envelope they sent me to ship it. The screen was NOT cracked! Now I get an email upon their receipt of the phone stating my offer is now 0$ because I sent them a phone with a cracked screen. If it cracked during shipping, that's not my fault. They basically stole the phone. There's no photo or anything showing its cracked so they could be lying just to not have to provide payment. Do NOT use this company! "
"The best online phone selling company I've ever used! They had all my Motorola phones in the system that I had to sell. Website is top notch. Easy and fast payment "
"The tech that reviewed my phone said it had burn in. I just received my phone back today and has absolutely NO burn in. I think what the tech did was swiped up on the app tray and the tray by default has a translucent background. When I open chrome with all white background you do not see any burn in. When I wrote back to them, they did not give me a chance to discuss this instead they said we are sending phone back or either except the amount."
"Followed THEIR definitions for condition, then they tried to bargain down by 30% once they received it. Sleezy. "
"Very easy process and quick. Will use again."
"I answered a few questions and got a quote, printed out shipping label, and money was in my account within a week after the quote. "
"Still waiting on package and haven’t received anything to send my phone to. It’s been about 10+ days."
"Like most people I was worried that this was a scam but man was I ever Wrong !! They delivered on exactly what they said they would do. And the payment to me was exactly like they said it would be and QUICK !! I would recommend them highly.
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"Unusual to get exactly what was advertised... but went perfectly as advertised, had my check 8n a week!"
"Very professional. I was paid the next day after they received the items. Would definitely use their services again. "
"We first went to another buyer for selling our 2 I phones that we replaced, they were a scam. The WhizCells did just as we wanted just as they offered and said. TheWhizCells is a honest, secure business. We would certainly give a high recommendation for TheWhizCells"
"No problems at all, would recommend them to anyone. "
"The process the purchase fast once a few things were work out"
"Amazing, would recommend to friends and family "
"They didn’t return my phone back to me and changed it to a lowball offer because it wasn’t paid off yet. I never accepted the low offer. Att wouldn’t let me pay it off until the bill generated. I emailed them and they said that would be fine to wait but they still processed the sale and gave me less than half of what I was owed. Then they stopped responding to me. Don’t trust them."
A rep from Thewhizcells.com, TheWhizCells, has responded:
“We regret that you are unhappy. However, this phone has a bad battery of 79% battery health and it is not a 64gb but a 16gb. There were other issues besides it being cracked. We did promptly send the phone back at our expense. 9400111202530999715077”