"Got a competitive quote before sending it in and then was offered 1/4 of original quote due to something that wasn't wrong with the phone, felt very dishonest. "
"The Whiz Cells offered and gave me what was originally quoted. A competitor sent me all kinds of nonsense about my phone, then lowered their offer to less than 25% of what they quoted. The WHIZ CELLS is the way to go, honesty and integrity appreciated! Thanks Whiz Cells."
"Simple process. Gave me a very good price and upon receiving my phone delivered upon tha agreed upon price."
"Great company to work with"
"Quick easy, and received payment into my PayPal account quickly, very professional "
"A physically near mint iPad Air 2 was assigned a resale value of $50. I was paid $12. I emailed this group for the criteria applied when they received the tablet. I explained that I was interested in learning why the disparity between advertised offer final offer. I further explained this information would be helpful not just to customers expectations by might reduce reviews like this one. Since I have heard nothing from them I am left the opinion these low ball offers is standard business conduct. I will not be doing business with them again"
“Hi Randy,
I performed a search and did not find an email from you. However, our email with the new quote explained the problems with the iPad air. The iPad has LCD damage, it is not near perfect and the battery is bad. The battery health is at 79%. That is why the offer changed. If you have any further questions please do feel free to email us. You will receive a reply.”
"They mailed me a envelope with postage paid to send in my broken phone. Then after receiving the phone sent me a check , couldn't get any easier."
"Everything was so easy and fast , great company "
"Did and paid what they said they would. I did by check payment I was Not giving a percentage to any other business to have next day payment. At time of writing check has not cleared bank yet
Due to just being deposited."
"Shipped my phone to wiz cells and got my check in a matter of a week .easy and fast "
"I had a perfectly working phone that looked like i had just bought it. I ask for shipping packaging. They sent me a bubble wrap envelope. I was skeptical when I got the envelope but I was sure that they knew what they were doing so I mailed it. They received said package and said that phone was broken. Customer service said I should have taken better precautions. I told them that was why I asked them for the shipping packaging. "
"Very happy and safe. Peace of mind every step of the way. "
"My second time selling to them. They do exactly what they say. Fast turn around. Will recommend and keep using. "
"I was given a quote of over $400 for my used phone after answering the online firm questions. Price was reduced by $67 due to alleged burnt in screen images. BS- no more business with this site!"
"At first I was skeptical using an online service to sell my phone but was surprised how easy it was. They pay fast (via PayPal) and offer more $$$ than those kiosks you might find at a mall. These guys are very meticulous when it comes to checking the condition of the phones you sell. So don't be upset if they decide to give you less $$$."
A rep from Thewhizcells.com, TheWhizCells, has responded:
“Hi Derek,
I am very sorry you feel this way. We purchased your cracked Note 8 for the full quoted amount. The S9 has a significant burned in image in the LCD. We returned the S9 to you at our expense and paid out the Note 8. I am very sorry we were not able to purchase the S9 but you have it back now. Thank you for giving us a try.”